BAPM Enterprise/Bridgette Moody Consulting

*Provide solutions to help individuals and organizations facilitate change, achieve their vision and 
  optimize performance and productivity
* Work with clients to identify opportunities and strategies to achieve success in their perspective 
   industry of focus
* Provide insight and analysis of client products, services, and processes
* Develop and author curriculums for organizational management for both individual and organizations
* Provide strategic planning and innovation solutions to build efficient and results driven relationships 
   management processes using a 5T strategy model to help clients develop a customized approach and 
   plan for execution

Independent Business Owner

Collin County Black Chamber of Commerce

Programs Director

Express Scripts

*Performed the role of Project Manager for the Pharmacy Drug Plan (PDP) Division providing project, 
  product and vendor management services for internal and external clients to ensure digital enrollment 
  platforms were successful in the meeting the needs of client and customers.
* Executed the role of Project Manager and Business Owner for ESI Digital Platform Connecture DRx with 
   five years of consecutive enhancements of enrollment sites overall for better end user experience
* Performed as subject matter expert to define and deliver processes to internal and external clients
* Authored, developed, and facilitated website training and processes for internal and external customer 
  service teams
* Executed problem resolution, research and aligned individuals across all levels of leadership and team 
   members throughout the organization
* Managed and supported implementation, build, and configuration of six website or digital platforms, 
   effectively managing content and providing oversight of the Connecture DRx platform to ensure 
   operational efficiencies and Connecture SLAs met targeted objectives

Product Management Lead Analyst

*Audited documented processes to ensure proper guidelines and procedures were adhered to inclusive 
  of internal and external governmental compliance policies and standard operating procedures (SOPs)
* Created and authored SOPs and performed critical analysis
* Performed the role of Project Manager for Vendor /Client Relations ensuring successful site 
   performance
* Managed processes for projects to include vendor management, oversight and surveillance
* Managed audit team to ensure diligent and precise attention was given to CMS guidance and internal 
   procedural guidelines

Auditor| Product Coordinator Medicare| Vendor Mgmt

A focused professional with 9+ years in Business Management Consulting and Administration. Experienced Project and Strategy Manager providing professional management services to clients both large and small, in both public and private sectors. From strategic planning to innovative solutions, performs with a focus of building efficient and results driven relationships, manages and organize various projects and processes creating a customized plan of action with collaboration, transparency, and consistency.

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