Magellan Consulting - Groupe Magellan Partners

• GRTgaz
Scope study for the implementation of a CMDB.

CIO Advisory Senior Consultant

• Digital Health Agency (ANS) : SI SAMU program
   -> Level 3 support for the SI SAMU solution, used by the French emergency services to manage incoming calls. ITIL Process, incident management, daily reports...

• EDF 
   -> Benchmark and sourcing about move-to-cloud strategy

• JESA (Marocco)
   -> Audit and analysis of the existing IT organization (process, tools and sizing) to prepare for a second phase of change management.

• SUEZ 
   -> Involved in the unification of IT tools for 5 entities (international environment) following the Suez and Veolia carve-out : monitoring the deployment of the virtual machines and supporting users to solve their various IT problems

• GENERALI
   -> Project management for various initiatives linked to a global IT support transformation : Services kiosk, communication process, KPIs...

• TOTAL ENERGIES
   -> Support the implementation of a service center, transitioning from the role of process owner for the incident process on ServiceNow to the role of coordinator between the different divisions.

CIO Advisory Consultant

Freelance

Missions : 
• Development of editorial strategies
• DIP drafting
• Definition of marketing strategies and positioning
• Development of personas
• Social media and community management (Facebook, Instagram and TikTok)
• Influencer relationship management
• Creation of photo and video content
• Expression of needs and website settings (Wordpress)
• Recruitment and management of an intern
• Creation of advertising campaigns (Facebook Ads)

Project management and digital marketing consultant

Volkswagen Group France

Integrated within the Volkswagen Group France Information System department, I attend the deployment of a project to digitize the activity related to car sales.

My missions : 
• Technical monitoring dedicated to the project development : in collaboration with the different group brands, and external agency in charge of the technical development.
• Monitoring of deployment with nearly 500 dealers
• Promotion of the project
• Database Management
• Data reporting and analysis with Excel
• Contract redaction and billing

Project Management and digital transformation

Editus Luxembourg

Editus Luxembourg SA, a subsidiary of POST Luxembourg Group, is the publisher of the reference database on Luxembourg and the Greater Region.
Editus is the official publisher of Luxembourg's "Editus Pro" Yellow Pages and "Editus Tel" White Pages telephone directories, as well as "Editus B2b" Business Pages for the local area and Greater Region. The Editus.lu local search engine contains all the contacts, addresses, telephone and fax numbers and GSM details of private and professional individuals in Luxembourg and the Greater Region.

I have worked in the Digital Channel Acquisition team which included content, traffic management, and community management for the company, and for clients. My role was to help customers develop their social media strategy. 

Missions: 
• Elaboration of the editorial strategy
• Community Management : Creation of contents and elaboration an editorial strategy on social medias for the clients 
• Creation of sponsored campaigns (Facebook Manager)
• Following and analysis of KPIs/ Reports
• Development of influence marketing
• Customer relationship - BtoB
• Involvement in the definition of new corporate challenges

Social Media Manager & Influence Marketing

Facelift bbt

The Facelift Cloud consolidates all the fields of Moderation, Publication, Engagement, Advertising, Social CRM and Monitoring in one integrated solution. By that, it enables companies to manage all activities on social channels centrally and efficiently. With the Facelift Cloud, companies can centrally organize unlimited social network accounts, can create interactive actions, plan, create, and distribute content, moderate postings, operate advertising, and analyse results of all activities. 

My missions : 

• Back office management of the platform : Creation of customer accounts, platform and FAQ articles translation, indexation of contents.

• Success management : Helping users on the online chat in case of bugs. Bugs management on Salesforce, BtoB advice, creation of dashboards and templates for users, client relation, client reports, client meetings

• Account management

• Community management : Posting contents on the demo account (Facebook, Twitter, Instagram…).

Customer Success Manager

ARTHUR WORLD

Arthur World Participation Group is a Production Group created by the famous French host Arthur. The group that contain : TV shows, movies, radios, and artists production

My missions: 

• Writing Articles : In charge of writing new articles on the website.
• Editing : Indexing of the website, back office management, content referencing.
• Social Media: Facebook Analyst for Wada7, video content for Facebook pages : Arthur Officiel, Vendredi Tout Est Permis avec Arthur, 3615 avec Arthur et Jarry, Planete Arthur. (Using Final Cut Pro)
• Assistantship : support for contents creation for social media, help in the studios for TV programs, help for guest Interviews (redaction and set up), help for the creation of a new live app...

Web redactor & Community manager assistant

PULL&BEAR

• Sales B to C, advising and helping in customers’ choices
• Opening of the cash register (collection and refund)
• Cabin and stock management
• Helping in staff’s training
• Reorganization of the shelves

Seller-cashier

AW RADIO

Arthur World Participation Group is a Production Group created by the famous French TV host Arthur. The group that contain : TV shows, movies, radios, and artists production

• Community management on Facebook: In charge of checking comments and private messages on
the Facebook account of the radio and the Radio Jack show’s Facebook page.
• Prospection: looking for guests and listeners to participate at the radio show. In charge of contacting
guests and auditors for their contribution
• Redaction : for the radio station Oüi FM and of a TV program Vendredi tout est permis avec Arthur
(TF1 channel). In charge of creation of new games concepts for the show, listing of auditors’ gifts,
interview subtitling for Facebook videos
• Editing : audio editing with audacity of a radio show, cutting antenna adds for online replays.

Production assistant

« Wisdom is to have dreams big enough not to lose sight when we pursue them. » — Oscar Wilde

Graduated in digital marketing and e-business at Master's level, I currently hold a position of CIO Advisory Consultant.

Throughout my education, I had opportunities to learn and develop my skills by working in different business types and sectors, from small start ups to international groups. I have been involved in various digital projects, of all sorts and sizes.

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