Burke Friend's Linkedin Analytics

At VTrips, my focus is on harnessing my hospitality industry know-how to drive new business development and enhance customer relationships. In my tenure, we've expanded our portfolio through strategic partnerships and innovative CRM applications, solidifying our market position. Our team's dedication to service excellence has been pivotal in securing and nurturing client relationships, contributing to VTrips' revenue increase and customer satisfaction. Previously, as Director of Marketing and Admissions at Genesis, my role involved spearheading marketing initiatives and streamlining the admissions process. There, I honed my skills in crafting targeted campaigns and improving operational efficiencies. This experience has been instrumental in understanding diverse market dynamics and customer needs, which I now leverage to propel VTrips forward in the competitive vacation rental management landscape.