Ex-Almoayed Wilhelmsen Ltd.

Experienced customer service specialist with 18 years in providing outstanding support and cultivating strong customer relationships.
• Expertise in managing customer inquiries, addressing complaints, and delivering effective solutions to enhance satisfaction.
• Proficient in using CRM systems, handling high-volume communication, and maintaining a calm and professional attitude in challenging situations.
• Highly skilled in empathizing with customers, understanding their needs, and consistently exceeding expectations.
• Dedicated to enhancing the company’s reputation and promoting long-term customer loyalty.

Skills : Operations Management, Sales Management, Customer Service, Price Negotiation, International Shipping, Experience in Air / Ocean / Road / Warehousing.

Taplio

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