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As a CRM and Operations Manager with GetDandy, my role is to spearhead the optimization of customer relationship management using my RevOps expertise. This includes refining our CRM to enhance lead qualification, deal closure, and customer retention. Our team is instrumental in integrating robust sales forecasting and revenue reporting tools, contributing to the efficiency and growth of our SaaS company. Educated in Production Engineering at UNESP and skilled in HubSpot administration, I focus on creating standardized frameworks for revenue generation. Our successes are rooted in collaborative efforts, such as establishing service hubs and developing customer journey integrations, which are vital components in realizing our organizational goals and driving SaaS market leadership.
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