Sam's Club

I lead the development of pricing initiatives and tools—leveraging GenAI, Power BI, Tableau, SQL, and more—to support competitive insights and pricing strategies

Senior Manager, Pricing Analytics

Convoy Inc

Prior to the company closing its operations in October 2023, I was responsible for delivering data-driven insights and consulting services to Convoy's shippers. Together, my team and I equipped our sales org, engaged directly with our customers (frequently Fortune 500 supply chain leaders), and developed insight products that set the company apart. It was quite common to hear from a shipper "We've never seen anything like this before" during our presentations. 

We developed products like:
-the Seller Playbook: a guide for sales on how to use best-in-class insights, 
-the 2022 Freight Insights Report: Convoy's leading generator of click-through engagements, and
-Facility Alerts: real-time notifications to shippers when Convoy's driver ratings started to drop, a proven leading indicator that accessorial costs were about to spike.

Uniquely positioned between sales, marketing, and executive leadership, my team became the go-to data engineers/analysts/strategists/jack-of-all-trades that everyone wished were on their team (and judging by the amount of people who asked for our help, you'd think that we were!). During the penultimate RIF that reduced the company's headcount by 30%, the shipper insights team added members. 

Highlights:
• Delivered 150+ engagements in my 1.5 years
• Proactively provided data-driven recommendations to shippers
• (Ask me about the customer quotes we received when presenting these)
• (Ask me how to reduce truck costs by 20%)
• Presented 'Facility of Choice' work to Customer Advisory Board, most valuable session as voted by customers over 2 day workshop
• Worked alongside Sales and P&E to develop benchmarking website features

Head of Shipper Insights

E2open

Managed key accounts with annual revenue exceeding $1 million while achieving 100% renewal rate

Expert in CPG metrics for retailer and e-commerce channels, leading to customer requests for my involvement

Created in-stock report for client to reduce lost sales, provided store-level item availability for 1000+ stores 

Honored as e2open’s 2020 Q3 Analyst of the Quarter for number of projects, on-time %, and least revisions

Senior Program Manager

Customer Insight Analyst

J.B. Hunt Transport Services, Inc.

Roles in pricing, ops (intermodal drayage), and accessorial departments focused on hybrid engineering-business responsibilities

Ask me about the hackathon project where I designed a visual load board connecting carriers and loads

Designed safety competition for intermodal fleets, resulting in improved safety culture and awareness

Defined new metrics and designed tools for various roles from field operations to senior vice presidents

Operations Logistics Engineer II

Logistics Engineer

Nalco, An Ecolab Company

Sales Representative Intern

I'm driven by a passion for unraveling complex problems, delivering customer satisfaction, and actively contributing to a company's vision and mission. My journey spans CPG (retail/e-commerce) and logistics (intermodal/brokerage/operations), across the spectrum of Fortune 1 to startups.

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