Camelia Williams's Linkedin Analytics

By leveraging my over 20+ years of software product development experience I empower organizations to build large scalable technology solutions to solve client problems and drive impact while ensuring compliance with data governance and data security policies - always prioritizing people and customers. Led high-performing teams from product discovery and strategy to execution of technical roadmaps delivering enterprise-class products with high impact running on multiple platforms, with focus on scalability, reliability, security, quality and performance. ● Led comprehensive project management for AI-powered chatbot initiative, overseeing planning, execution, and delivery phases while ensuring strategic alignment with business objectives and adherence to project timelines. Coordinated cross-functional teams, managed resource allocation, and implemented risk mitigation strategies to deliver the chatbot solution on schedule and within budget. ● Overseen the product life cycle including market research, design, implementation, launch of large-scale client products built on Salesforce, Amazon Connect (IVR), and Zoom Cloud Communication Services, seamlessly integrated with Identity and Access Management (IAM), data warehouses, and cloud infrastructures. Utilized technologies such as GPS, AWS, GraphQL, RESTful APIs, Kafka, Redis, Data lakes, Kubernetes resulting in 99.999% system availability and sub-0.025s response times. Proven technical product expertise for cloud-based analytics and database solutions, guiding products from conception to launch while accelerating time-to-market by 30% through innovative solution design and performance optimization ● Overseen Data Governance Frameworks for adherence to GDPR and CCPA ● Shaped key decisions in the product architecture, design and implementation of scalable and distributed web-based, mobile applications and microservices, boosting efficiency by 30% ● Demonstrated ability to form partnerships across cross-functional teams (Engineering, Marketing, stakeholders) to ensure customer success leading to a 20% increased customer satisfaction ● Deep interest in people management, mentoring, and coaching the next generation of leaders in their careers, resulting in a 20% increase in team productivity.