Cameron Marijosius's Linkedin Analytics

Customer-centric executive with 20 years’ software industry experience, excelling at cross-functional relationship building, operational focus, and creating memorable customer experiences that impact retention and growth. I thrive in a customer and process focused dynamic environment, creating results by building amazing teams, strong business partnerships and solid customer relationships. I bring a collaborative, team player approach to every business interaction. I have been able to align customer engagement with sales forecasts and product roadmap planning and have increased the number and value of customer success qualified leads year over year. I have a passion for leading teams who want to work hard to create world class customer experiences. I empower my teams to do the right thing in leading customers forward on their path to success. I make sure they have what they need to succeed and encourage them to have a growth mindset, be accountable and act with urgency as they approach their role every day. I am a strong advocate for the customer voice and more importantly the feedback loop. Making sure everyone in the organization is connected to the customer even if they are not customer facing and making sure they understand the customer WHY and expectations. Strengths: Retention and Risk Management • Customer Success Operations • Building High Performing Teams • Value Creation • Renewal Management / Forecasting • Post-Merger/Acquisition Integration • Expansion Revenue Growth • Customer Journey Analysis • Advocacy Builder • Talent Development • Collaborative/Team Player • Results / Data Driven