Government Employees Medical Scheme

Executive Assistant to Principal Officer

Candiola's Floral Creations

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Founding Director / Floral Designer

Momentum Metropolitan Holdings Limited

Assistant

The South African Insurance Association (SAIA)

•	Responsible for conducting desktop project research.
•	Stakeholder relationship management with other industry bodies, the Regulators, NT and Government Departments.
•	Enabled association requirements in terms of deadlines and timeframes, work processes and report data.
•	Project managed association and related bodies’ Annual General Meeting (AGM) dynamics.
•	Conducted member / industry surveys and collate information submitted.
•	Proofread, revision, collation and distribution of Board, Advisory/Executive Committee and RemNomCo packs.
•	Controlled ballot counting for Directors election at AGMs & special meetings.
•	Post-AGM audit of results.
•	Authored and formatted documentation - correspondence, presentations, spreadsheets, meeting minutes, reports, etc.
•	Trained receptionists and knowledge-sharing with the Chief Operations Officer’s (COO’s) office. 
•	Organized travel arrangements for CE for local and international travel with detailed itineraries.
•	Recorded of logbooks, and reconciling expenses and travel claims.
•	Enabled effective procurement work-flow by raising purchase orders for the CE. 
•	Provided support for performance management.
•	Acted as gate-keeper to CE through call-screening.
•	Database management.
•	Organised member and stakeholder visits.
•	Drafted industry circulars and communications.
•	Built comprehensive and concise dashboards. 
•	Management and arrangements for complex diary of Chief Executive (CE).
•	Planned and scheduled meetings, calls and videoconferences.

Personal Executive Assistant To Chief Executive Officer

•	Assisted the Executive Manager (now GM: Insurance Risks) with administrative & project management duties for three projects, viz. the Industry Skills Development, Financial Intelligence Centre & PPGI projects).
•	Did webpage administration support, as well as provided support on the SAIA Member Champions & Complaints page development, from inception to handover to the Communication Administrator & COO PA, respectively.

Assist Executive Manager

•	Fostered good stakeholder and member relationship management.   
•	Ensured effective project co-ordination.
•	Proficiently planned, executed and coordinated statutory events.
•	Controlled the ballot counting for Directors election at AGMs & special meetings.
•	Post-AGM auditing of results.
•	Sourced IT, HR and other vendors for the association.
•	Composed draft reports, circulars, meeting minutes and other documentation and correspondence.
•	Managed complaints logged with the association by clients of members.
•	Produced quarterly complaints reports to the Board Committee and Board.
•	Assisted the Company Secretarial Consultant and learnt CIPC capturing.  
•	Organized local and international travel arrangements with detailed itineraries.
•	Reconciled expense and travel claims.
•	Managed the SAIA Code of Conduct (CoC) member compliance process & reported on the findings.  
•	Crafted management process for compliance.
•	Managed the COO’s time effectively through complex diary management. 
•	Worked closely with the COO’s direct reports in Finance and IT.

Project and Personal Assistant to COO

•	Designed the initial project-based budget process, as well as the project budget templates and forms.
•	Edited reports. 
•	Effective meeting and workshop arrangements from documentation through to record-keeping. 
•	Controlled petty cash.
•	Stakeholder and member relationship management through effective liaison.   
•	Accurate recording and submission of logbooks, expenses and travel reconciliations.

Project and Personal Assistant to GM: Projects

•	Provision of effective meeting, function, workshop and event management from planning stage through documentation and recording.
•	Ensured travel requirements as per managers’ preference of the through reliable and optimised travel arrangements.
•	Enforced effective secretarial support through office and complex diary management.
•	Crafted presentations and spreadsheets and all other required documentation accurately.
•	Maintained document integrity applying the association’s standards.
•	Fostered good stakeholder and member relationship management through effective liaison.   
•	Administration of Project webpage, including issuing of member users’ log in information.
•	Enabled accurate recordkeeping through establishing and maintaining databases.  
•	Recorded expense and travel reconciliations.

Project Assistant and Personal Assistant

ILISO Consulting

•	Crafted winning tenders including marketing material.
•	Managed the project status updates and financials. 
•	Authored correspondence.  
•	Consolidated billing schedules and timesheets.
•	Reconciled Manager, Directors’ and own expenses.
•	Documented minutes and meeting minutes and other documentation.

Projects Administrator

Deloitte

•	Modelling graphic representation - tax and share structures of companies.  
•	Compiled record for billing schedules.  
•	Coordinated feedback from Tax Departments to compile due diligence review reports.
•	Assessed associated risks prior new engagement acceptance through thorough desktop research.
•	Provision of models, reports and other documentation as part of efficient client services.
•	Provision of effective and reliable office and secretarial support through managing diary arrangements
•	Document management per the Firm’s standards.

Senior Secretary - Tax Mergers & Acquisitions Dept

GIBB Engineering and Architecture

•	Fostered relationship building through communication, client liaison, services and authorities stakeholder management.  
•	Compiled Expression of Interests and authored winning tenders.
•	Showcased internal marketing material.
•	Preparation of project planning documentation.  
•	Provided seamless arrangement - study tours, meetings and Public Participation Programmes. 
•	Crafted spreadsheets and reports. 
•	Consolidated billing information and timesheets for invoicing and record-keeping.  
•	Coordinated complex travel arrangements and managed team diaries.  
•	Oversight of ISO9002 document management.
•	Reconciled and recorded Manager, Directors’ and own expenses.

Personal & Technical Assistant to Environmental Services Director.

Coca-Cola Canners SA

Personal Assistant to the Managing Director 
June 2003 – May 2005
•	Composed monthly reports.
•	Managed travel arrangements and recorded and reconciled expenses. 
•	Managed petty cash.
•	Responsible for company pool vehicles.
•	Supervised contract cleaning, kitchen staff, driver and messenger services.  
•	Released Head Office purchases for payment.  
•	Controlled complex diaries.
•	Maintained the switchboard relief roster. 

Technical and Project Assistant
June 1998 – May 2003
•	Documented correspondence (planning - record-keeping).
•	Scheduling and coordination of arbitration meetings.
•	Delivered on document management requirements - manual and electronic.
•	Organized travel arrangements with detailed itineraries. 
•	Released Head Office purchases for payment.  
•	Conversion of filing system (2,000 files) and plant drawings.
•	Authored project plans and project status reports.
•	Project scoping for process improvements through analyses of stoppage trials.
•	Quantified yields and efficiencies per own calculations.  
•	Documented, updated and revised budget and CAPEX justifications.  
•	Consolidated The Company’s global benchmark reporting.  
•	Sourced and worked with suppliers on packaging materials.  
•	Controlled complex diary management.  
•	Executed central office building repair and maintenance.  
•	Handled technical queries, resolved supply issues.
•	Revamped and maintained technical specification library.
•	Arbitrated tender and bidding processes.  
•	Organized taste sessions for internal customers for new products.
•	Facilitated meetings for water rates negotiations.
•	Analyzed cost of power outages liaising with municipality.
•	Evaluated supply of materials and equipment and liaised with suppliers on projects. 
•	Worked closely on strategic initiatives for marketing campaigns.

PA to MD (2 years) Projects/Technical Assistant (5 years)

Procter & Gamble

•	Aligned orders placed, wrote reports, ensuring stock availability – full orders management function.  
•	Facilitated meetings with management of the service providers.
•	Refocused driving customer engagement.  
•	Reorganized contact reporting for stores having Sales issues.  
•	Coordinated CS&L aspect of new product launches.
•	Furthered a number of cost-reducing and business process improvement projects.
•	Generated savings through conducting gap analyses for reduction of high Sales & Distribution.
•	Provided inputs for desired outputs for the customer services integration when implementing SAP as part of systems development.
•	Assisted management with organization strategic direction through business process integration and streamlining.

Orders Management Clerk

PepsiCo

•	Full function personal assistant.
•	Assisted Marketing Department with brand-plans, schedules and marketing material.
•	Expedited projects providing support service and research.
•	Custodian of PepsiCo Technical Library.
•	Enabled effective functional alignment for all projects being driven through the “Breakfast Club”.
•	Signatory for DR systems testing for insurance contracts.

PA to Commercial Director

I am an Assistant, providing administrative and technical support to the senior management and their teams. I have experience as a Personal Executive Assistant to the Chief Executive Officer of The South African Insurance Association (SAIA), which was my fourth (4th) role in the Association, where I was responsible for conducting project research, stakeholder relationship management, report data, and ran annual general meeting dynamics. I have a Professional Diploma in Advanced Project Management and three Certificates in Project Management, among other credentials, that demonstrate my skills and knowledge in this field.

I am adaptable, proactive, diligent, and organised, and I always strive to go beyond expectations and meet business-critical deadlines. I value cooperation, respect, and excellence, and I seek to empower others to achieve their goals.

I am also a Founding Director and Floral Designer at Candiola's Floral Creations, where I offer floral design services to clients. I have been running this business since Feb 2019, and I enjoy using my creativity and passion to create beautiful and memorable experiences for others. 

I have completed multiple courses on business writing, mindfulness, train the trainer and Kanban, to enhance my competencies and expertise.

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