University of Washington

• Specialized in crafting clear, concise, and compelling written online learning content that resonates with the target audience (UW employees) by understanding their needs, preferences, and behaviors
• Managed and updated content on various LMS platforms, ensuring accuracy and relevance over time
• Managed calendars and coordinated meetings with UW staff and the training center

Learning & Development Coordinator/Content Designer

Cher ®

• Generated $5M+ in new leads by expediting loan pre-approval procedures integrating Lendwize's mortgage approval API
• Increased Realtor engagement by using Figma and Wordpress to create a landing page for the California Association of Realtors' 200,000+ members, resulting in 200+ new Realtor signups
• Leveraged a human-centered design process in order to deliver an intuitive user interface and user experience by successfully integrating Buying Buddy® IDX CRM and a mortgage calculator, allowing users to browse homes seamlessly
• Optimized content for keywords and metadata to enhance its performance in search engines

UX Lead

• Managed Google Analytics and developed content with relevant keywords to increase organic traffic, analyzed SEO performance, solved technical SEO issues, developed and implemented SEO strategies
• Lead usability testing-recruited participants, analyzed and synthesized data
• Worked closely with product managers and key stakeholders to maximize customer success and consistently meet business goals

UX Design & Marketing Intern

University of Washington Bothell

• Designed creative content and developed creative strategy, achieving a +1,453% increase in new impressions and a +714% increase in engagement across social media platforms
• Expertise in creating, strategizing, and executing campaigns across social media platforms including Instagram and LinkedIn
• Manage daily content creation, maintained relevant and engaging material with followers

Social Media Marketing Manager & Content Designer

Zillow

• Worked daily with paid partners and customers (landlords, property managers, and renters) as well as internal employees to troubleshoot technical issues and answer product questions
• Gathered user research/customer reviews to provide feedback to developers and advocate for product improvements
• Actively utilized customer personas and identify/alleviate user’s pain points with empathy

Customer Care Advocate

Avenue5 Residential

• Diligently lead and managed team projects and delegated daily tasks, assisted with team training and mentoring
• Successfully promoted property through advertising and marketing efforts, strategically staged and photographed apartments
• Maintained current and in-depth knowledge of the associated market and trends and increased occupancy by roughly 20%
• Increased community engagement by curating resident events and cultivating a sense of community
• Managed MFTE program to ensure affordability as the community grows
• Gathered feedback for improvements by distributing resident satisfactions surveys

Assistant Community Manager

• Excelled at curating exceptional customer service experiences
• Utilized calibrated questions to cultivate tailored experiences for each prospect/client
• Conducted phone presentations, scheduled appointments/meetings, followed-up with prospects methodically
• Maintained weekly traffic reports and market surveys

Leasing Agent

Oakwood

• Coordinated 60-75 weekly tours for prospective residents and tended to 150+ current resident needs
• Initiated and organized community recycling and compost campaign/events to promote sustainability at community
• Conducted 50+ weekly phone presentations, scheduled appointments, and followed-up with prospects 
• Maintained weekly traffic reports and market surveys, shopped comps in the market weekly

Essex Property Trust

• Effectively leased and marketed 10+ average vacancies per week using various methods of advertising
• Established professional rapport with clients/residents to maximize rentals, promote and maintain resident retention
• Performed administrative duties related to the on-site marketing function using Yardi and Yieldstar

SederMedia LLC

• Learned diverse filmmaking techniques, gained strong technical abilities and up-to-date knowledge of cameras, lenses, sound equipment, and lighting
• Captured engaging images and videos with pacing and transitions that evoke emotional responses in viewers

Photography/Videography Intern

Montana Photo Gallery

• Assisted the photo studio by handling various photography sessions, designing sets, organizing wardrobe, managing the equipment; organizing and cataloging the images for future use

Photographer

Well-rounded design and digital marketing professional with demonstrated competency in user experience design, user interface design, social media marketing, and branding. Passionate about creating intuitive interactive media experiences.

Taplio

Carissa Langowski's Linkedin Analytics

Carissa Langowski

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Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Carissa Langowski's Linkedin Analytics

Carissa Langowski

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Carissa Langowski's Linkedin Analytics