RoadRunner

Relationship Building · Teamwork · Time Management · Business Development · Solution Selling · Cold Calling · Interpersonal Skills · Sales & MarketingSkills

Business Development Representative

Restaurant365

● Conducted comprehensive research and prospecting utilizing platforms such as
LinkedIn, Google, ZoomInfo, and more.
● Skillfully qualified outbound leads through phone, email, and online chat, driving
efficient lead management.
● Over exceeded 350 call Key Performance Indicators (KPI) throughout the entirety of
my career, demonstrating a proactive and determined approach.
● Cultivated and nurtured positive business and customer relationships, contributing to
long-lasting partnerships.

Sales Business Development

SmartShyp

● 75 outbound emails & made 75 cold calls per day, doubling the team average, pipeline produced ended up driving $500K in revenue
●Utilized ZoomInfo, Apollo.io, Slack, Zoom, and LinkedIn
●Accelerated learnings between early sales team members by meeting with BDR teammates on a weekly basis to share learnings provided training on cold calling techniques
●Short tenure due to the entire BDR team layoff

American Assets Trust, Inc.

● #1 in closing rate, closed 40% of prospects I gave tours to, compared to 30% team average
● Responsible for responding to 30 inbound leads per day, giving in-person and virtual property tours
● Served as the main point of contact for 550+ customers, empathizing and actively listening to customer issues, then
communicating issues to mechanics and making sure issues are resolved within 48 hours
● Responsible for the entire sales cycle from educating prospects, objection handling, and presenting apartment
features and benefits, and to quoting appropriate pricing
● Addressed all resident questions, concerns, and requests in a timely manner

Sales Consultant

Prodesse Property Group

● Point of contact for 180+ apartment units
● Achieved 95% occupancy ratio vs market average of 93%
● Resolved day-to-day requests and complaints with prospective residents, vendors, management, & staff
●Reviewed and submitted invoices from over 20 vendors, contractors, and service providers for payment by
reconciling work performed, products purchased and services rendered
● Processed customer offboarding in accordance with established procedures and legal requirements

Senior Leasing Consultant

FPI Management

Present some of the 120+ apartments and townhomes to prospective clients in a persuasive
manner; successfully leased over 25 units.
● Follow up with online and walk-in prospects to discover their interest level, answer questions,
and finalize lease agreements.
● Promote unoccupied properties through marketing on Craigslist.
● Organize and manage holiday celebrations and resident appreciation events.
● Create work orders and follow-up with maintenance team to ensure that issues are resolved in a
timely manner.
● Travel to other FPI Management properties to assist in leasing and administrative tasks.

Leasing Consultant

Essex Property Trust

● Solved complex resident maintenance and insurance issues, normally 5+ each day, within 72
hours.
● Assisted residents with move-in protocols and renewal processes.
● Toured residents through sections of the 750+ unit community, leased apartments and ensured
that residents had appropriate documentation for move-in.

Resident Relations

I am a hard worker and a doer. I get tasks done and solve issues as soon as they are brought to my attention. I do things the right way and strive for greatness and to make an impact on my company and community each and every day.

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