Carly Pevreall's Linkedin Analytics

CX, Research & Insights leader, having worked in both the US and Australia, that has had the privilege of partnering with a multitude of global organisations, including Fortune 100 companies, StartUps and SaaS companies. In my most recent role, I established and managed the CX, Research & Insights function at Sweat (recently acquired by iFit), informing strategy to provide the best digital female fitness experience and content across the globe. My strength lies in connecting the dots, story telling, building relationships and translating data into executable strategy across product, brand, marketing and content. My expertise: - Research & Insight: story teller, end-to-end project management, UX Research, large-scale customer feedback programs (quant & qual), NPS, CSAT, concept testing, product development, HCD, brand tracking, segmentation, A/B test feedback, content evaluation, customer journey, moderation, survey design, survey programming, data visualisation, vendor management - Leadership: Relationships, team builder, strategy & budget, process development and scaling, KPI/ OKR setting, mentoring - Tools: Qualtrics, Google Suite, Confluence, Slack, Jira, Askable, UserTesting, Canva - Personal: Passionate, Collaborative, Curious, Empathetic, Resilient, Adaptive....and, FUN! Outside of work, you'll find me: - Running! Currently training for my 5th Marathon. - Getting educated on Roblox by my 8 year old, and playing Ronaldo vs. Sam Kerr in our backyard with my 5 year old - Heading down to the family farm to jump on any petrol powered vehicle - Watching any sport on TV, especially my Bombers