🔧 Business Process Automation & AI Implementation Specialist | Former DEI Consultant | Building Systems that Scale with Impact

You didn’t start your business just to work IN your business.

I help coaches, consultants, and mission-driven solopreneurs automate the boring but critical tasks so they can focus on the work that truly changes lives.

As a former Diversity, Equity, and Inclusion consultant, I learned that systems aren’t just for efficiency – they’re for creating meaningful, sustainable impact. By building automation into my own consulting practice, I cut my lead flow process from 4-6 hours down to just 30-60 minutes, giving me the freedom to scale my business in under a year.

💡 What makes my approach different?
I don’t just build automations – I design workflows with your clients’ experience in mind. My systems integrate consumer feedback and behavioral flows to create processes that are seamless, human-centered, and effective.

🔍 What I do:

Single process builds (from intake to onboarding to reporting)

Monthly maintenance and optimization

One-time “Power Hours” for fast, focused systems support

🛠️ Tools I specialize in: Zapier | Airtable | HubSpot
Currently partnering with a nonprofit tutoring organization to measure impact and increase operational efficiency.

🌟 My mission:
To empower solopreneurs to do less of the boring work so they can focus on their most impactful work.

✨ Ready to spend less time on admin and more time on what matters?

DM me to learn more or book a free 30-min strategy call here.

"AI this," "AI that"

Honestly, some of you guys need to shut up about it.

Yes, it's important. Yes, MAYBE it'll plateau.

It can help grow your business. BUT if you're not smart and become codependent, it could create a bad reputation and work slop

Ironically, yes. I'm also implementing into businesses at my clients's requests

But if you're not talking about ethical ramifications and how the general negative implications, then I don't want to hear it

Again, my anti-AI rant is inspired by Nora DiNuzzo and Melissa Withorn

AI is a double-edged sword. It can help you be efficient but also at the cost of work quality.

How else can AI be a problem?

Carmela Montenegro

Need to develop a diverse and inclusive team? Looking for long-term development instead of just "checking a box?"

Where I specialize:
🔥 Multi-cultural communication
🔥 Inclusive leadership styles and development
🔥 Creating safe spaces for open conversation
🔥 Auditing marketing content

🌟 About Me 🌟

Hi there, I'm Carmela Montenegro. I am a former outdoor educator with DEI workshop experience.

🌟 Led a workshop for Women in Camp 2019
🌟 Awarded the Student Excellence Award for Inclusion & Advocacy at UW - Milwaukee for the annual UWM Bike Expo

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Gallup Strengths:
🚀 Futuristic
🚀 Individualistic
🚀 Activator
🚀 Restorative
🚀 Responsibility

Predictive Index Profile: Collaborative

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Want to chat? Check out my *new* website at kodaandcrushmarketing.com

You’ve worked too hard for it to be this hard.

Say the thing. Mean it ~ Creative direction + strategy for brands and people at an inflection point.

Removing Time Bottlenecks for Coaches and Consultants || Taking The “Busy” Out of Small Businesses || Software Automation and Workflow Design ||

Growing up, my mom always told me, "the dullest pencil remembers more than the sharpest mind"

It was cheesy and I was rebellious enough (thank you Nicholas Whitaker) to begin memorizing every little thing growing up

Unfortunately, as I started leading people, my team couldn't read my mind (shocker)

Even as a marketing manager, I started documenting systems, including the first annual UWM Bike Expo that got me my Student Excellence Award.

Those systems from 2019 have made the UWM Bike Expo an annual event and I still share the posts on my alma mater's Instagram page

First, I wrote it on pencil and paper in my diary, thinking that it would never come to fruition.

Next thing you know, you create a lifelong system that becomes a little part of your legacy to educate students on sustainable transportation

Like evante daniels said, "build trees you'll never sit under"
Build systems that outgrow your legacy, even after you graduate

You never know, sometimes it just takes a little pencil

Chief Rebellion Officer | Guiding Rebellious High Performers To Restore Capacity And Pay Attention To What Matters | Reclaim Your Time, Energy & Attention From Systems That Extract & Habits That Distract | Be Rebellious!

cso | analyst | advisor | author

"Turns out my admin was not doing the work I asked them to do."

This person explained that the work was at best subpar.

Sometimes it can be hard to rely on a human. Then here come the automation robots

I see there are two ways to solve this:

📚 clearer documentation and processes
📚 automations and intentional use of software

Even better if you have both

As much as I love humans, we're not perfect. Any other ways we can solve this?

Not to brag but I only have one mental breakdown over Zapier this week

How's your Monday been?

I have created the business that I would've needed when I was consulting

Here's what I offer to prospects

👉🏼 less dropped leads
👉🏼 higher quality and more thorough onboarding
👉🏼 content repurposing to maximize your time

But what I ultimately offer:

🤯 breathing room from the business that depended on you to babysit it

I was able to work full-time, grow my consulting business, AND start graduate school full-time.

What business would you create for yourself?

How are some of you scaling/growing your businesses without systems, other employees, or high-ticket sales?

Genuinely curious 🧐

AI is not a band-aid solution. If you use it, treat it like an employee. Shout out to the brilliant Sunny Stroeer for sharing how she maximizes the use of AI

Sunny Stroeer

I Onboarded AI Like a New Hire. That Made All the Difference.

Outdoor Entrepreneur | Keynote Speaker | Advocate & Community Builder

DIYing your automation can be a tricky slope

Yes, you get a lot of time back

🙃 But you can also miss core KPIs
🙃 You can miss integration failures
🙃 Or you might not be maximizing your current software stack.

Having a third party check your work might be the best thing so you can maximize your output, remove or fix broken integrations, or audit your software so you can pay a bit less per month

How else can a DIY solution harm your business?

Most solopreneurs I talk to want to hire a VA but rarely do they know what for

They need a VA to "answer email," "follow-up with prospects," or even worse: "find potential leads"

Hiring a VA too soon can be a signal for a messy problem: disorganized systems

They give VAs busy work that don't move the revenue needle. Sometimes, their assigned tasks aren't clear. It Ultimately becomes a waste of YOUR money because they're not efficient in what they do and you STILL have to manage them.

You need to design workflows, systems, and tasks. When you realize which tasks move the revenue needle, you can choose areas in the systems where the VA can best support you.

At the end, you would have
⚙️ Clearer expectations of what a VA should do
⚙️ stronger ROI on your time and your VA's time
⚙️ better understanding of where the business can scale

Why else could having a VA too soon hurt your business?

taplio

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