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Healthcare Business Analyst and technical writer with extensive experience in developing engaging and compliant content for the medical and life sciences industries. My skills encompass digital marketing copywriting, UX writing, technical/scientific documentation (including clinical study reports and regulatory documents), and strategic content development. I am adept at translating complex information into clear, concise, and persuasive messaging for various audiences. View my portfolio at carolforden.com to see examples of my work. SKILLS Pharmaceutical Content Expertise: Deep understanding of the pharmaceutical content approval process, FDA/EMA regulations, PhRMA code, and other industry guidelines. Experience in medical, regulatory, legal, and marketing reviews. Content Strategy & Creation: Proficient in developing and executing content strategies for various channels (print, digital, social media). Skilled in writing and editing a range of materials, including promotional pieces, medical communications, educational brochures, scientific publications, and patient-facing materials. Business Analysis: Expertise in requirements gathering, user research, data analysis, process mapping, gap analysis, and developing product requirements documentation (PRD). Project Management: Proven ability to manage complex projects in Agile and Waterfall environments. Proficient in project management tools (Jira, Confluence, Monday, Workfront, Trello). Data Analysis & Visualization: Skilled in analyzing and visualizing data to generate insights. Proficient in data analysis and visualization tools (Tableau, Google Charts, Excel, Datawrapper). Communication & Collaboration: Excellent communication, collaboration, and interpersonal skills. Proven ability to work effectively with cross-functional teams and senior leadership. Technical Proficiency: Experience with various Content Management Systems (CMS) and Marketing Platforms (Hubspot, Salesforce, Mailchimp, Google Analytics & Search). Familiar with HIPAA 5110 standards and EDI transactions (834/835/837).
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