Prolane Media 

Learning & Development Expert Consultant - Auditing and Organizational Restructuring

Majid Al Futtaim

•	Proactively collaborate with cross-functional teams (HR, Merchandise, etc.) to create 60+ customized training courses and conduct continuous Training Needs Analysis to enhance workforce skills in alignment with strategic goals.
•	Collaborate with talent management/operations to design and oversee 50+ annual training courses for global initiatives.
•	Initiate, execute, and follow up on all training programs/activities across the 17 countries.
•	Successfully launched a Diversity and Inclusion program with 95% employee satisfaction.
•	Develop and Implement online and e-learning tools and portals for 5000+ employees in 17 countries.
•	Continuously coach and train leaders at all levels for present and future organizational needs.
•	Launch 10 innovative programs to skill, reskill, and upskill retail professionals, focusing on onboarding, talent development, and succession planning pipelines.
•	Effectively manage learning and talent development initiatives across all levels within the 17 countries.
•	Maintain resources, and distribution of learning materials globally.
•	Engage in collaborative efforts and cultivate strong client relations with senior stakeholders.
•	Develop and execute policies, procedures, and guidelines for learning and development initiatives, ensuring strict adherence to industry standards and regulations.
•	Provide mentorship and empower stakeholders and leaders to drive performance improvements in alignment with organizational goals. 
•	Spearheaded 90% adoption of innovative in-store digital solutions including Scan & GO, City+, the region's first check-out free store, and Face Pay… driving knowledge and project-driven growth.
•	Mentor and develop learning roadmaps for a continuous talent pipeline. 
•	Achieve an outstanding 85% NPS score for employee satisfaction.
•	Role model digital transformation and coach the organization to learn using innovative technological solutions.
•	Develop policies and create an inclusive onboarding experience.

Head of Learning and Development- Corporate HO

L&D Training Manager 

Head of Department

General Administrative HR Manager

Ets. Bois Assaf 

Senior HR Manager

 College des Soeurs du Rosaire 

Professor of English

La Majeur conservatoire de musique

Organization Manager

Experienced Head of Learning and Development and Business Development, adept at aligning training with strategic goals, fostering growth-focused team culture, delivering measurable results, and promoting employee development. Skilled in needs analysis, curriculum design, training delivery, and budgeting. Consultant Specializing in Learning and Development Auditing and organizational restructuring. 
Effective leader, coach, and public speaker with a solution-oriented mindset. 
Trusted, detail-oriented, and adaptable professional committed to exceeding targets and deadlines. Enhances team efficiency and productivity, improves customer and employee satisfaction, and drives revenue growth through strategic marketing and product development.

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