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Results oriented leader driving strategic & innovative value for industry leading SaaS companies in executive roles. Multifaceted background in leading Customer Success, Implementation, Consulting, Account Management & Service teams (BPO, Managed Services & Professional Services). Passionate people leader with a strong growth mindset & known as a top talent architect with a proven track record. Specialize in building high performing start-up teams that consistently exceed NRR/GRR targets while achieving strong employee retention. Natural collaborator who is skilled at building strong relationships with Sales, Marketing, Product & Development teams resulting in driving customer retention & increasing revenue growth. Remote leader for 15+ years!
Check out Casandra Brice's verified LinkedIn stats (last 30 days)
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