Casey Planck

Senior Sales Effectiveness and Training Specialist

OpenText

I partner closely with global stakeholders in order to identify requirements and skills gaps that will drive enablement program development. I also develop and manage these programs from start to finish, as well as monitor program effectiveness through tracking of ongoing metrics, results, and improved team performance.

Senior Enablement Manager, Worldwide Renewals (Renewal Sales) 

WiSE - Women in Sales Enablement

Global Communications Lead 

WiSE brings professional women with common interests together informally to achieve personal and professional growth in an environment that breeds support and trust. Our goal is to facilitate authentic connections while improving our sales enablement knowledge and skills.

Indianapolis Co-Chapter Lead 

Member

Sales Enablement Society

Elevance Health

Identified tools, technology, resources, and the competencies needed to enable Sales to be as successful as possible. Developed, coordinated and delivered virtual instructor led trainings (VILT) for Sales and Implementation teams across the United States and internationally by leveraging Brainshark, Microsoft Office Suite, WebEx, Salesforce, Camtasia, Adobe, Seismic, SalesHub and Oracle Learning Cloud System (LMS). Highly skilled and experienced working in a matrixed organization. Established and promoted effective relationships with customers, clients, and brokers that fostered compassion, authenticity, integrity, respect and dignity. 

For a detailed list of accomplishments, please request my resume

Oversaw 5 teams consisting of over 50 employees. Created, developed and implemented programming to improve health outcomes, address social determinants and promote overall wellness for 435,000 customers enrolled in Anthem’s Medicaid program. Partnered with vendors, healthcare providers, and community-based organizations to build and improve relationships and explore collaborations to address social determinant of health needs and health equity.  Ensured a high performing operation by leading, engaging, coaching and developing all team members and leadership. Designed department new hire training, onboarding processes, and developed continuous education content for the department


For a detailed list of accomplishments, please request my resume

Wellness and Recovery Department Lead 

Managed resources effectively and efficiently to support strategic enterprise goals. Responsible for strategy, oversight, execution and ongoing management of Community Health Worker HNS Outreach program. Cross collaborated within Quality to meet HEDIS measures and Cost of Care initiatives. Developed comprehensive evaluation plans to ensure outcome measurement and Medicaid savings.


For a detailed list of accomplishments, please request my resume

Manager of Member Outreach Community Health & Recovery Specialists

Supervised the learning and development of all Community Health & Recovery Specialists, ensuring compliance with healthcare regulations and best practices. Facilitated biweekly webinars for the entire department. Created a comprehensive metrics-driven training program while leading team and company-wide continuous education initiatives. Coached and mentored team members in both skill and career development

For a detailed list of accomplishments, please request my resume

Team Lead for Community Health Worker and Certified Recovery Specialist

Indiana University–Purdue University Indianapolis

Coached participants, coordinated state wide partnerships to address barriers to care and advanced education in the Community Health & Recovery field. Collaborated to make individual case recommendations and advise on best practices.  

For a detailed list of accomplishments, please request my resume

Expert Panelist- ECHO Project (Consultant) 

Sales Enablement & Training Leader with a passion for designing programs/projects and measuring their impact. Being creative is fuel for me and focusing on strategy around the success of Sales and the programs supporting them fulfills me. I enjoy identifying tools, technology, resources, and the competencies needed to enable Sales to be as successful as possible. 

🧠 Every day I seek to learn something new; then use that knowledge to improve my skills and build business acumen

Specialties: Sales Enablement, Sales Effectiveness, Coaching, Talent Development, Project Management, Program Creation and Management, Learning and Development, Learning Management, Talent Development, Sales Training and Implementation, Relationship Building & Communication, Onboarding Creation and Enhancement, New Hire Training, Strategic Planning, Micro-learning, and Mental Health & Addiction

💥 Views expressed in my content are entirely my own and not my employer. 💥

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