GrandPad

Senior Product Manager and Team Lead

Fiserv

Manage a group of Product Owners for a core banking platform. Coach and mentor Product Owners. Facilitate trainings and workshops regarding roles and responsibilities and agile practices. Created workshop content to present to Product Owners and Product Managers.

Manager, Product Delivery

Worked with Product Managers and Technical Leadership to understand strategy and vision of the product. Translated the product and vision to the development team. Collaborated with development team to create epics and user stories that would deliver value to our clients. Ensured backlog was ordered with the right amount of detail for the development team. Facilitated backlog refinement and sprint planning. Facilitator of Community of Practice for fellow Product Owners.

Product Owner

Home Instead Senior Care

Worked with strategic partner on requirements needed to enhance product. Created statements of work, QAed changes, wrote release notes and training documentation. Worked with Product Manager to establish an internal and external roadmap.

BANYAN

Worked with Product Manager and other stakeholders to understand features being requested. Write requirements for the development team. Worked with development team to refine and pare down backlog. Worked with graphic designer to translate requirement into mock-ups.

Business Analyst

Blue Cross and Blue Shield of Nebraska

Product Owner for development team.  Create, manage, and groom backlog for enterprise initiatives. Managed user requests, writing user stories, defining acceptance criteria and prioritizing work for the development team. Support internal systems for our clinical and provider teams as well as external provider users. Maintain relationships with business stakeholders. Hold and explain the vision for the product to the team.

Business administrator for care management system that supported decision support for preauthorizations, precertifications and medical claims.

I reviewed medical and drug dollar accumulators between medical claims system and pharmacy benefit manager to make sure accumulators stayed in sync.

Integrated Benefits Specialist

I reviewed medial and drug claims and applied the appropriate rules for the claims to process correctly.

Claims Processor

Senior Product Manager

Dedicated and results-driven Senior Product Manager with over a decade of experience in product development and leadership roles. Adept at crafting and executing strategic product roadmaps, collaborating with cross-functional teams, and leading high-performing product owners, designers, and engineers. Proven track record of synthesizing customer feedback to drive product innovation and enhance overall customer satisfaction.

Taplio

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Cassandra Johnson

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