Ecctis Ltd

Leading ECCTIS' Digital Transformation journey, working across Visa & Nationality Services, Verifications, Industry Skills Statements, International Education Research, Higher Education Projects, and the Commercial Products teams to drive innovation and operational excellence.

Key responsibilities:

- Implementing a Microsoft-first approach across the organisation to streamline operations and enable automation.
- Collaborating with the Commercial team to build new technical products, deliver bespoke consultancy, and conduct tailored research for the sector.
- Introducing Agile methodologies to improve processes and accelerate product development.
- Establishing and enabling a data reporting functions with BI dashboards for data-driven decision-making.
- Leading the ethical adoption of AI, including training staff and developing responsible policies.
- Mentoring colleagues to enhance skills in data science, business case writing, and bridging technical and operational workflows.

Focused on embedding technology to improve efficiency, enhance service delivery, and position ECCTIS as a leader in innovation within the international education and skills sector.

Assistant Director - Digital Transformation

UniGlobal Careers

• Driving the product development of the only AI-powered Career Toolkit for the International Education field.
• Leading a Marketing Campaign that attracted over 1000 followers on LinkedIn and over 600 users of the AI-powered CV and Cover Letter Generator within the first month of launch.
•  Fostering cross-functional collaboration, working closely with engineering, data science, and UX teams to ensure the seamless functionality of the AI-driven Career Toolkit
• Monitoring and analysing user feedback and usage metrics post-launch, using these insights to inform future product enhancements and iterations. 
• Earned recognition through acceptance into the prestigious Microsoft Start-up Founder Programme and was granted OpenAI credits valued up to $15000, driving further development and expansion of the project.

Founder/Product Director

SMS Higher Education Group

I served as a Non-Executive Director for SMS Higher Education Group, a global agency specializing in international student recruitment. Additionally, I was also on the advisory board for UAPP.UK, an innovative Global Ed-Tech platform.

To ensure my impartiality, my involvement was structured around a flat-fee contract basis, independent of the company's profits, commissions, or performance metrics.

Non Executive Director

UniDigital Consulting

• Successfully ler and delivered over 100 diversified projects across multiple sectors, including healthcare, education, and finance.
• Furnished expert consultation on website design, hosting, digital marketing, and business management digital solutions. 
• Led high-impact web design and app development projects utilising WordPress, React, Angular, and Node JS.
• Strategised and supervised comprehensive digital marketing campaigns, from organic growth initiatives to paid social media and Google Ads.
• Conducted effective training sessions on Low Code/No Code solutions and AI implementation in the workplace, enhancing staff digital literacy and productivity.

Consultant and Creative Designer

Africa and Middle East Network (NTU)

Chair of Steering Committee 

Nottingham Trent University

• Developing and successfully managing a portfolio of over 200 partnerships across the Americas, Africa and the Middle East including MoU, MoA, Progression, Articulation, Exchange and Short Mobilities Agreements and Programmes.
• Working closely with 3 School International Associate Directors, Director of Global and PVC International to deliver and promote NTU's Connecting Globally Strategy.
• Working effectively across departments, with counterparts in International Recruitment, Marketing, Knowledge Exchange, Culture and Enterprise to monitor and deliver KPIs.
• Chairing the Africa-Middle East Network at Nottingham Trent University, bringing together academics and professional admins working in these regions.
• Conducting market research and bringing new partnership and business opportunities to the attention of senior management.

Senior Global Partnerships Manager (Africa, Middle East, Americas)

Acting Associate Director - School of Animal, Rural and Environmental Sciences

• Steered the end-to-end implementation of the Mobility Online platform across all 9 academic departments at Nottingham Trent University, a pivotal tool to streamline scholarship applications, manage international partnerships, and digitalise the global exchange application process.
• Collaborated with the Digital Technology Department to customize the Mobility Online system for each academic school, leading to an improved match with user requirements and a system adoption rate of 100% within the first year.
• Pioneered the introduction of digital dashboards to track key performance indicators, enabling a more data-driven approach to international partnerships and mobility, which improved decision-making efficiency by 30%.
• Produced detailed user manuals and troubleshooting guides that reduced dependency on technical support by 25%, empowering staff to self-manage minor issues and ensuring system availability.
•  Convened and presided over the Mobility Online UK Forum , fostering an interactive platform for representatives from 11 universities from across the UK, nurturing a network of knowledge sharing and mutual improvement across the higher education sector.

Mobility Online Project Coordinator/Product Manager

Global Mobility and Validation Service Assistant

Parexel

• Answering primary phone calls and dealing with client facing tech queries in English, Spanish, Romanian, Portuguese and Japanese.
• Acting as the first point of escalation for 1st and 2nd line support staff.
• Troubleshooting a suite of 8 of content management systems and clinical trials platforms.
• Dealing with complaints and escalating when appropriate to senior members of staff.

Tech Support Specialist

University of Nottingham

•	Assisting with the preparation of relevant documentation for Examination Boards, sub boards and unit assessments in liaison with the Student Administration Manager, Programme Directors, Course Teams and Programme Lead Administrators, attending and servicing Boards and communicating results to students in accordance with the university procedures.
•	Processing and recording International applications 
•	Supporting International Applicants with enquiries over the phone or e-mail 
•	Assisting with the organisation and facilitation of enrolment sessions, including, checking qualifications and visa documentation, collecting and recording of tuition fees, (cash, cheque and credit card), issuing of bursary cheques and safe custody of monies in accordance with University procedures.

International Admissions Administrator

Managing and testing modules for the following academic year and dealing with queries raised by module conveners/editing teachers

Testing Assistant

HOME Fundraising Ltd

Leading a team of door to door fundraisers for a varieties of charities including Barnardos, Save the Children and Cancer Research UK.

Fundraiser - Team Leader

3FF (Three Faiths Forum)

As part of the UN Award Winning Parliamentors Programme two university colleagues and I delivered  “Beyond the Borders” , a non-profit project which promoted the “globally oriented citizen concept”, and creating a bridge of understanding between students and refugees/asylum-seekers.The project streched  over the course of three months and involved the screening of a documentary, a fundraising event in Nottingham and a panel discussion at the University of Nottingham.

Undergraduate Parliamentor

Passionate about International Education, with over a decade of experience in higher education, internationalisation and digitalisation. 

I currently lead digital transformation initiatives in international and higher education, specialising in AI and Blockchain integration to redefine industry standards My expertise is grounded in extensive sector experience and my role as a founder and co-founder of two Microsoft-funded EdTech startups.

As a keynote speaker and advisory board member for various organisations, I guide strategic decisions and share insights that inspire the global EdTech community.

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