Elevate Group Consultants

Chief Executive Officer

VIKIN

Co-Founder at VIKIN, a tech platform that empowers festival and event organisers to create beautifully customised apps for their visitors easily and affordably. We're bringing cutting-edge mobile tech features to the outdoor events industry and improving experiences for organisers, visitors, vendors and sponsors.

Co-Founder

PerchPeek

Ownership of global expansion of relocation services and delivering new service offerings. Leading globally flexible teams, Continuous improvement and service development.

Global Customer Expansion Lead

Customer Success Lead UK & Ireland

Customer Success Lead UK Ireland & Rest of World

Farewill

Customer Service Lead

The Diet Revolution

Early stage start up in the functional food industry. First through the door role where I build the team from scratch, successfully attracted funding for research, collaborated in an Innovate UK project with other businesses and brought to market a subscription food service to the UK, developing and managing every aspect from production to customer support.

Head Of Customer Operations

Archer & Brooks Ltd

Co-founder of an innovative early start-up in the functional food and nutrition science field. 

Successfully wrote business plans and grant applications to raise innovation and research funding. Managed branding, marketing and market research processes.

Designed and built a team of industry experts, consultants, administrative staff and operations specialists to undertake a feasibility project on a large scale project bringing new manufacturing technology to turn waste products into valuable functional food ingredients.

Director Of Operations

Conduit Global

Managing teams of 15-80 customer service representatives and team leaders in an outsource contact centre environment.

Day to day management of KPIs, resourcing, quality assurance, complaint management and coaching.

Customer Service Manager

Experienced business leader and consultant on a mission to bring clarity and profit to hard working business owners in the UK. 

Operations generalist & leader with a diverse team of experts in marketing, technology, process improvement and project management. 

My projects focus around strategic audits, business transformation and capability improvements. 

I deliver strategic roadmaps, marketing activations for growth, efficiency and cost improvements, process maps, organisational designs, digital transformation, diversification, leadership training and more.

Taplio

Catrin Archer's Linkedin Analytics

Catrin Archer

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Catrin Archer

Want to drive more opportunities from LinkedIn?

Catrin Archer's Linkedin Analytics