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Sales-focused Chief Operating Officer (COO) focused in scaling startups, early-stage and mid-size companies. Expertise in driving alignment and efficiency through leveraging collaborative and “employee-first” structure. Build high-performance cultures by operationalizing processes, structural flow, and accountability to achieve shared goals. Implement a sales-oriented/client-centric model that simplifies structure and streamlines end-to-end line of sight in business operations to align purpose, process and people. My experience in startups and large organizations enables me to drill into each area of the company to simplify processes, leverage technology, measure performance, and collaborate effectively to drive sustainable change and consistency. • Drove top-line revenue growth from $10 million to $130 million, including 82% growth in PS and MSP. • Implemented HubSpot marketing automation saving 40% on costs and increased lead generation by over 60%. • Created outsourcing solutions reducing costs by 35% • Created corporate and quarterly reporting. • Increased customer invoice processing by almost 20% on average across the project closure process by adding critical data points to quoting process and procurement templates. • Created, reviewed and managed all customer, vendor and partner agreements resulting in $900 million in top-line revenues. Please contact me directly at christopher.drynan@gmail.com for any inquiries on scaling teams, operationalizing processes, continuous improvement, and building high performing cultures. I am always happy to learn and help wherever I can.
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