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Cecilia Retelle Zywicki 🖥

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Roadrunneredu.com Cecilia Retelle Zywicki is the Chief Operating Officer and Chief Of Staff at Student Resource Center ("SRC"), a portfolio company of Avathon Capital. She is focused on creating and implementing standard operating procedures, building new teams to create exceptional student experiences, and integrating software to easily collect data and build dashboards. She is a seasoned EdTech leader, strategic planner, facilitator, and operational executive—building culture, empowering team members, and establishing clear expectations while scaling businesses. Before joining SRC, Cecilia was the COO at PresenceLearning, a leading provider of live online special education-related services. This experience combined her education and entrepreneurial skill set to operationalize the business for scale. Managing over 50 employees, she developed and implemented efficiencies and identified additional revenue streams that resulted in the company's largest increase in profit. She was responsible for formulating operational guidance, including developing strategic cross-functional initiatives, creating internal efficiencies, redesigning the user journey while maintaining quality, and building dashboards aligned with long-term objectives and key performance indicators (KPIs). My contributions and my team positioned this 1 to 2 business to be acquired in November 2021. Accomplishments include substantially increasing the number of clinical providers; operationalizing a new product in response to COVID, which enabled the company to exceed revenue goals; and designing and developing the Capacity, Learning & Development, and Clinical Account Management teams. She has spent her career focused on upskilling the workforce through education after receiving her Juris Doctor from the University of Denver and Bachelor's and Master's degrees in Education from the University of Minnesota (where she played ice hockey, twice appearing in the Frozen Four). She co-founded the software company Ranku in 2013, which built two-sided marketplaces for state university systems to increase student enrollment. It also included recruitment technology and predictive analytics software before being acquired by John Wiley & Sons in 2016.

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