Fay Oates's Linkedin Analytics

As a highly motivated and adaptable professional, I have returned to the workforce with a strong focus on Salesforce Administration, holding certifications as a Salesforce Administrator, Platform App Builder, and Business Analyst. With a diverse background and experience as a military veteran spouse, I bring flexibility and resilience to any role. Leveraging my previous business ownership and customer service expertise, I am eager to excel in a Salesforce position. I am confident that my unique combination of skills and experiences make me a valuable asset to any team. Actively involved in Salesforce communities and various organizations, I currently volunteer as a Salesforce Administrator for a non-profit organization. With over 1 year of experience as a Jr. Salesforce Administrator and Business Analyst, I have successfully maintained, troubleshooted, and implemented approved changes to Salesforce applications. My skill set includes expertise in operations optimization, process improvement, automated systems, Microsoft Excel, problem-solving, and continuous improvement. I am dedicated to driving efficiency and driving impactful outcomes through my analytical mindset and dedication to excellence. Hobbies: movies/shows (especially Shark Tanks), hiking, cooking, traveling and karaoking. Fun Facts: - I can speak a few languages besides English and Mandarin. - I can make killer salsa dip in 5 mins - I have moved 10 times in the span of 20 years Skills: Salesforce CRM | Project Management | Communication | Problem Solving | Requirement Gathering | Business Analysis | Data Analysis | Basic HTML | Basic CSS | JavaScript | SQL | User Account Maintenance Experience: Proficient in configuring and maintaining Salesforce environments, including setting up user profiles, roles, and security, report & dashboard, as well as managing data, workflows, and processes. Experienced in managing projects from start to finish, including planning, coordinating, and tracking progress to ensure timely and successful delivery. Able to effectively communicate technical concepts to non-technical stakeholders, as well as work collaboratively with cross-functional teams.