SEVEN CORNERS MEDICAL CENTER, PLLC

•	Supported appointment scheduling, handling calls and revenue cycle management through AthenaHealth software. 
•	Prepared equipment and resources for everyday clinic activities
•	Prepared the patient and coordinated seamless patient flow throughout the consult.
•	Handled HIPAA compliant patient records, prescription generation, lab reports ordering and results uploading to patient portal. 
•	Coordinated with the Physician to close patient clinical queries in the portal.

Practice Management Intern

•	Sourced candidates through 250+ telephone calls using Dialpad, in-person meetings, community outreach activities and social media strategies resulting in recruitment of 3 study participants.
•	Screened and created database of 42 eligible candidates. 
•	Managed full life cycle candidate recruitment. 
•	Coordinated travel logistics and compensation for study participants. achieving candidate satisfaction and retention

Clinical Study Participant Recruiter

Apollo Hospitals

•	Sole ownership of devising Quality metrics and KPIs for clinical processes 
•	Audited field processes and e-medical records
•	Engaged Key stakeholders through meetings, presentations, and periodic reports
•	Facilitated clinical trial & marketing of Point of care medical device – Control H
•	Co-authored impact study report & scientific paper publication
•	Evaluated staff performance and provided feedback
•	Budgeted and negotiated deals with clinical & IT vendors saving 12% in CAPEX & 7.5% in OPEX
•	Implemented best clinical practices for scalability
•	Co-prepared 2 feasibility studies and 5 project proposals 
•	Innovated Tele-lab & Tele cervical cancer screening service model leading to 2 years project extension & 100% increase in new project sites
•	Managed 10000+ Type 2 diabetes community screening & health education to 650+ women in marginalized communities

Medical Administrator - Clinical Quality & Service Delivery

•	Developed Training curriculum, health education content, clinical workflows, and SOPs for various projects
•	Executed & monitored telemedicine project at 12000+ ft altitude
•	Implemented 5S in workstations
•	Managed 5 cross-functional teams of size 7-15 direct reports in fast paced environments
•	Hired 9 teammates, trained 22 clinical and 10 administrative direct reports
•	Onboarded 30+ physicians for virtual consults
•	Mentored 3 team members for career development
•	Co-owned development of Clinical Decision Support System (CDSS), Tele-triage & Electronic Medical Records (EMR)

https://vsee.com/blog/apollo-hospitals-establishes-telemedicine-stations-in-the-himalayas/

Medical Administrator – Clinical Projects 

•	Regional coordinator of global teleconsult project
•	Drafted clinical & Technical SOPs
•	Trained 4 administrative assistants 
•	Evaluated & enhanced custom  health portal with IT team
•	Onboarded 75+ physicians across various specialties & locations

Medical Administrator – Ask Apollo 

APPAM EXPRESS

•	Followed safety procedures for safe food preparation, storage, and premise maintenance
•	Built regular clientele through friendly interactions
•	Managed currency and credit transactions quickly and accurately
•	Maintained high standards of customer service during high-volume, fast-paced operations
•	Multi-tasked food prep, customer service, and sales as single resource

Food Service Manager

Fortis Healthcare

•	Daily rounds of in-patient wards, recording patient vitals and monitoring recovery.
•	Review of reports & Case sheet recording 
•	Assisting procedures carried out by the Consultants.
•	Implemented new feedback system to improve patient satisfaction
•	Achieved “zero document deficiencies” in audits month-on-month

Resident Physician

Aarupadai Veedu Medical College and Hospital

•	Redesigned process flow to improve efficiency & customer satisfaction 
•	Reduced turn around time for health check up by 50%
•	Increased patient footfall by 15% & quarterly revenue by 21% 
•	Signed 5 new business deals for Employee Wellness Checks.

Interim Head - Dept of Occupational & Preventive Health

Medical officer - Dept of Occupational & Preventive health
Responsibilities:
•	Clinical examination, review of reports and referral to specialist consultation
•	Community outreach for wellness visits 
•	Development of comprehensive wellness examination packages catered to different target populations.

Emergency Department Medical Officer 
Responsibilities:
•	Triage of seriously ill patients & referral to higher center 
•	First aid & clinical consultations
•	Minor procedures such as suturing, dressing, gastric lavage

Junior Resident – General Surgery 
Responsibilities:
•	Out-patient consultation
•	Daily rounds of in-patient wards
•	Case sheet writing  
•	Assisting in procedures & surgeries carried out by Consultants.

Junior Resident

Physician with Masters in Hospital Management & Healthcare services Administration.(MBA)

Direct patient care (5+ years) and healthcare management (3+ years) experience in various public, not-for-profit and corporate healthcare institutions.

Led and mentored multiple teams of size 7 - 15 direct reports with different skill sets, linguistic and cultural backgrounds

Proven skill in integrating clinical knowledge with technical tools to enhance user experience, quality of care, business development, achieve operational efficiency & cost saving.

Recipient of awards for operational excellence and innovations in Telemedicine projects.

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