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With over 6 years of experience in international sales and customer success, I am passionate about helping customers achieve their HR transformation goals with innovative cloud solutions. As a Customer Success Manager at AKT Global, one of the largest People Experience Management Cloud Solutions consultancies in EMEA, I manage hundreds of customers, from high-tech start-ups to global companies, who leverage our People Advisory, Technology and Application Management practices to drive their digital HR projects and operations support. I have a proven track record of delivering customer satisfaction, retention, and loyalty, thanks to my skills in customer onboarding, relationship management, upselling, and problem-solving. I also have a strong knowledge of SAP SuccessFactors, Concur and many other leading HR software platforms, as well as a certification in business-to-business sales and customer engagement skills from SAP. I enjoy working in a fast-paced and collaborative environment, where I can learn from and contribute to the success of my team and our customers.
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