Charity Marlin's Linkedin Analytics

Experienced operations professional with expertise providing top-tier service to ensure customer value and success. Proven track record of delivering key operational support, driving business performance, and improving the overall customer experience at the managerial level. An effective leader skilled at developing talent and building a culture rooted in accountability and performance. Consistently drive development and improvement of internal processes impacting administrative, operational, sales, and customer relations initiatives. Partner with cross-functional teams, stakeholders, and clients to address operating challenges, raise efficiency, and drive productivity across lines of business. Excel at identifying tools to streamline processes while setting a foundation for operational success. AREAS OF EXPERTISE: Operational Leadership • Customer Experience & Success • Account Management • Post-Sales Support • Strategic Analysis • Relationship Building • Stakeholder Relations • Client Relationship Management • Process Development & Improvement • Team Building & Leadership