Chardriana Jean, CESP, PACE's Linkedin Analytics

I'm a jack of all trades who is a master at creating an exceptional client experience. While my background has primarily been providing operational functions for companies, I am currently employed as the Administrative Lead in the Cardiothoracic Surgery department for the University of California San Francisco (UCSF). As an administrative professional, I provide primary support to 2 faculty members with complex calendars in addition to drafting letters & correspondences, preparing itineraries, meeting agendas and minutes, and coordinating retreats, interviews, and meetings with other departments in addition to numerous external organizations. As a leader, I manage a team of 3 administrative officers. I am responsible for supervising, coaching, and mentoring the staff, evaluating workloads, developing new standard of practices and training for the staff, ensuring the timely completion of tasks and projects, meeting regularly with staff and addressing issues as they arise, and providing backup support when staff is on leave. Previously, I was employed as the Executive Assistant III for the National Patient Care Services Department at Kaiser Permanente. In this role, I provided primary administrative support to 5 leaders, specifically the SVP and CNE, VP, Chief of Staff, and 2 Executive Directors. I provided interim support to 3 Sr. Directors as well as backup support to the National RN Residency Program. I was responsible for generating agendas and meeting summaries for national meetings, scheduling complex meetings, evaluating existing processes and implementing changes, creating the onboarding and offboarding process and documentation for our department, and providing mentorship and development to the Administrative Coordinator II.