Charles Coutteau's Linkedin Analytics

Logical and organized professional passionate about customer experience, innovation, corporate strategy, business operations, and product management. Known to align and inspire others around common goals, creating trusted relationships. Proven record in executing project management, business analysis, data visualization, UX/UI design, CRM knowledge, master data management (MDM), and business case development. Lean Six Sigma trained. Passionate in helping build business solutions, uncovering insights, and leading business change through process improvement + thoughtful design. Mr. Coutteau is currently a Senior Strategy & Innovation Analyst at Emergent Holdings, a subsidiary of. Blue Cross Blue Shield of Michigan (BCBSM). He was previously a Senior Analyst and BizOps Associate at UPLAND Foresight + Strategy + Innovation, a boutique consulting firm focused on market research, growth/brand strategy, and helping clients identify future disruption in their industry. He is also a recent MSE Graduate from the University of Michigan where he studied Entrepreneurship and Industrial Engineering. Prior to graduate school, he was on a medical leave of absence from his role as a Senior Business Analyst with LEARN Behavioral. Additionally, Mr. Coutteau graduated from the University of Michigan with a Bachelor of Science in Engineering with a major in Industrial & Operations Engineering. He also graduated from Albion College with a Bachelor of Arts with a major in Physics, a minor in Applied Mathematics, and a concentration in Public Policy & Leadership. Mr. Coutteau is also a Cleared Professional (Secret Security Level) valid until 2025.