Scotiabank

Trusted Global Learning Advisor with proven results from across multiple business teams.  Ready to use my experiences in providing learning advisory support to International Banking business teams. 
Using the strong relationships I’ve built with partners will ensure quality solutions are implemented to impact learning and business metrics, supporting engaged employees with enhanced skill and behavioural capabilities.  
Effective collaboration, curiosity, demonstrated results and team focus will help drive the outcomes to support the business learning needs.

Senior Manager, Learning (International Banking)

Senior Manager, Learning (Global Operations)

Senior Manager RBSC Learning & Development

Learning is a lifelong journey! 

- Motivated and respected financial services professional, with experiences spanning Retail Banking, Human Resources, Projects and Operations
- Working as part of a team to oversee, create and implement learning & development opportunities for the Bank’s national Retail Service Centre employees
- Committed to my own development by actively engaging in self-learning opportunities 
- Passionate about contributing to an environment where employees can learn & grow, whether orienting a new employee or strengthening an experienced leader’s capability

Senior Manager Learning  & Development

Director Servicing Dept, Retail Service Centre (Acting Assignment)

- lead and develop a team of Business Analysts, who manage projects related to mortgage and real estate on a national level
- establish overall plan for initiatives and manage resources
- act as learning liason for Retail Service Centre

Senior Manager Projects & Support, CMU

Manage delivery of over 20 learning Programs across the Enterprise, including Leadership Training and Call Centre learning programs

Program Delivery Manager

Performance coach within BMO Bank of Montreal, working with Districts within Ontario

Performance Coach

Canadian Imperial Bank of Commerce

Sales &amp; Service Performance Coach

previously completed various branch roles, including CSR, investments, Small Business, Credit Support

Sales & Service Performance Coach

Trusted learning professional with experiences ranging from Retail Banking, Human Resources, Projects and Operations

Strong relationship manager to key business and HR partners, enabling successful learning and business metrics 

Effectively engage with Senior Leaders to develop and execute learning strategies.  

Focus on creating an environment where employees can learn and grow, ranging from a newly-oriented employee to strengthening an experienced leader’s capability

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