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Sales opportunities become greater with a trustworthy character and when you provide value to help customers win! With 4 years of service in sales environments, my approach is always people first. By doing so, I have built authentic relationships that lead to onboarding long-term revenue-generating customers. By leveraging a deep understanding of products and services, I have also demonstrated solution-selling techniques to address customer needs, increase revenue, and serve as an ongoing support advocate to achieve top-quality customer service. I aim to add value and become a resource for customer growth consistently. Always a student, I continue to learn and increase my knowledge to serve as a top-performing asset in my role. I have gained a deep understanding of the full sales cycle from prospect to sales closing, customer pipelining, and strong and influential sales presentations. A few accomplishments as an Account Executive include: • Achieving a 97% to 99% prospect to client conversion rate and a 100% retention rate through exceptional relationship management, sales solution knowledge, and resolving critical business challenges. • Being recognized for exceeding KPI and new business development goals by increasing sales and retention and optimizing the customer experience. • Maintaining a 90% retention rate assisting in maintaining and growing the revenue stream of the organization. My skills include: Account Management | Sales | Negotiation Techniques | Strategic Marketing | B2B | B2C | Product Knowledge Business Development | Sales Management | Sales Solutions | Direct Sales | Indirect Sales | Sales Operations | Customer Relationship Management | Customer Retention | Market Research | Key Performance Indicator (KPI) | Cross-selling/Up-selling methods | MS Office 365 | Outreach |SFdc | Slack | G-Suite | HubSpot
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