Uphuman

Head the Operations and Strategy of Uphuman, the global leader in Learning Solutions.

Co-Founder and COO Uphuman Global

MORS

Lead the MENA region with product sales and implementations.

Built a SAAS banking product's client engagement and learning process to enhance the product offering to global Neo Banks.

Software Sales, IT Training & Implementation Consultant

HSBC

HSBC Bank Middle East, UAE (Dubai) – Enterprise Technology (Compliance/Risk/Finance/HR)	2023 - Present
Transactions Senior Program Manager
Program managed the implementation and demise of over 200 enterprise applications for the sale, then re-setup of HSBC Oman across Global Markets, Wholesale and Retail businesses 
Structured the Team and delivered a program plan and governance to derive through the delivery
Ran the governance across function and IT for Compliance, Risk, Finance, HR, Procurement and others

HSBC Bank Middle East, UAE (Dubai) – Markets & Security Services IT				
2020 - 2022
IT COO, Change Portfolio Lead and Senior Program Manager
Managed the change portfolio covering 9 countries and the IT Operational Head for all IT staff from the regional HQ in Dubai. 
Establish a full new governance framework and ways of working for the PMO
Delivered around 50 projects per year across the portfolio using global resources
Managed a technology re-organisation program for Saudi Arabia 
Saved $1m+ in annual IT spend through running a regional cost allocation challenge program 
Work with the team to obtains sponsor and stakeholder buy-in to plans, key commitments and changes against baseline as they arise 
Managed all projects budgeting, resource sourcing and allocations and reporting across the annual Change Portfolio

Technology COO, Regional Transformation Lead, Global Markets and Treasury

HSBC Bank, HK, Turkey & Indonesia – Global Banking & Markets COO Transformation - Senior Program Manager
Working in Global Markets & Banking transformation managed regional regulatory and growth projects and programmes across all businesses from front office to finance.
Strong leadership and management capabilities, including running Steering Committee meetings with MD level members 
Proven ability to articulate complex issues concisely and in clear language across global locations where English is not the first language 
Ability to use judgement and experience to determine how to handle complex requests and varying timescales 
Strong relationship management and collaboration skills, with the ability to form effective relationships and achieve influence with peers across the organisation 
Proven abilities in managing virtual teams and working across cultures in a global business context

Senior Transformation Program Manager, COO

Global Banking & Markets Finance IT
Senior Project Manager
A successful senior PM managing the implementation of finance ledger systems across the Asia region. Managed Teams of Business Analysts, Developers and Testers and ran governance committees with senior GBM Business and Finance stakeholders at country and regional level. 
Built the governance structure, devised the project plans and implemented the project tooling 
Managed project Teams of 6+ across global locations (China, HK, Malaysia & India)  
Built testing approaches and managed Test Implementation Managers
Had reporting responsibilities to the overall FTP $1b global ledger upgrade programme

Senior Information Technology Project Manager

Nomura

Consulting Senior Programme Manager
Managed the global Finance Technology Change Programme Portfolio including the resource Prioritisation Forum. Ran the programme Steering Committee and acted as the gatekeeper to all Finance Change requests received globally. Managed the creation of a Clean P&L System Build for Global Risk VAR Modelling Work directly with the Head of Finance Technology to ensure smooth change.

Senior Program Manager - Nomura Global Markets

Standard Chartered Bank

Consulting Senior Project Manager 
Managed the implementation of MAH - Microgen Accounting Hub (and Aptitude) – a financial sub-ledger and accounting engine system used for trade data accounting.

Senior Project Consultant - Standard Chartered Markets

Swiss Re

Senior Project Consultant - Swiss Re Asset Management

Royal Bank of Scotland Business

Jul 2007-Dec 2008 (18mo, 2 renewals): RBS (Royal Bank of Scotland) – London / Edinburgh / Belfast / Manchester / Birmingham - Managed the integration project of Lombard Commercial Finance (2,500 users) into RBS in a team of 8 managing the relationship between the Business and Central Technology.

Programme Manager

BNP Paribas

Worked in Front Office Fixed Income Client Services (Sales Credits reporting) supporting the Sales Team across trading floors in London, Asia and Australia.

Senior Project Manager

Worked with TUI on both a new Electronic Invoicing and HR Learning Content Management System to ensure that various business needs are clearly met through the documentation of the business case, business requirements,m and full delivery. Work carried out within an Oracle 11i Enterprise Environment for a total employee audience of over 10,000.

Structured Consulting Program, Project and Portfolio Manager with 10+ years experience in Technology and Operations across the GCC, Asia, Europe and Americas. Uniquely managed both IT and Business transformation programs within the Financial Services industry and other Fortune 500s. Experienced in front to back office IT and Process change across systems deployments, M&A Transactions, New Entity creations in Treasury & Commercial Banking, Enterprise Functions and Operations. Expertise in: 
-> Projects: Front to back planning, monitoring, delivering and controlling change in projects. Structuring project plans and building and running the governance to ensure delivery to senior stakeholders
-> Programs/Portfolios: Building program and portfolio plans from inception, structured for clear communications and driving delivery across global locations. Tight budget and cost management 
-> Leadership & Soft Skills: Stakeholder Management, Fluid Communication, Problem-solving

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