Socure

Sr. Strategic Account Manager

Trustly

Enabling Gaming (Sportsbetting and Icasino) merchants to easily and safely accept online and mobile banking payments from US and Canada consumers. Responsible for developing strategies for renewal and solution selling of services to achieve merchant's growth goals.

Sr Customer Success Mgr - Gaming

TransUnion

Managed large enterprise portfolio of accounts post sales from a variety of industries including telecom, banking, travel, etc from integration stage for TU's device risk and fraud mitigation service to post go live. Help enterprise clients achieve goals with their fraud and risk strategies.

Customer Success Advisor 

iovation

Sr Client Manager for SaaS Fraud Prevention company using Device Reputation and Recognition technology; Manage large enterprise accounts post-sales, onboard clients and manage new implementations.  Help customers optimize use of product via product usage reviews, perform gap analysis, review of fraud rates, and usage stats. Success measured through retention, NPS scores, customer references and other customer success measures.

Sr. Client Manager (acquired by TransUnion)

University of Portland

Promotion of alumni networking events representing late 1990's graduates; Chair - Scholarship committee, 2006

National Alumni Board Member

Adecco Technical

Permanent Placement/ Direct Hire for Technical/ Engineering Positions in the Portland, OR market.

Technical/ Engineering Recruiter

Micro Power Electronics (now Electrochem Solutions, Inc.)

Account Management/ Inside Sales for new programs of mission critical portable battery systems for customers in industries such as medical device and military applications

Account Manager - New Programs

e-Business International, Inc

Sales/ Project Management on Contract Manufacturing Projects in China. Liaison between US customers and China Project Management/Engineering staff located in Shenzhen & Ningbo. Focus on manufacturing of custom products & parts (stamped, machined, plastic parts & molds) from multiple industries -- aviation safety, industrial products, etc.

Sales/ Project Manager

MacKay & Sposito

Engineering Design using AutoCAD for various commercial/residential properties in Vancouver, WA, emphasis on utilities and layouts on ground and under (storm, sewer, water, grading).

Civil Engineering Designer

Helping clients achieve their desired outcomes by providing consultative strategies to gain the best ROI. 
- Customer Success and Account Management, Retention, and Implementation for Enterprise clients in the Payments, Fraud/Risk Mitigation, Authentication and Security space are areas that I have been focusing on for the last 10+ years.  
- Industry expertise in a variety of areas such as financial/fintech, banking, telecom, shipping, sportsbetting, gaming and retail.
- Certified Fraud Examiner (CFE) certification
- MAG (Merchant Advisory Group) Payments 100-200 Level Course completion

Taplio

Cheryl Duarte - Martin's Linkedin Analytics

Cheryl Duarte - Martin

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