Neutrino Advisory

Senior Project Coordinator

BlackRock

- Contracted to implement Smartsheet as the Project Management System for the Technical and Operations arm of BlackRock Inc, organize data flows and improve the project onboarding process.

PMO Coordinator (Smartsheet Developer)

SolvePA

- Constructed SQL scripts to test data based projects using MSSQL Server. Led company wide Smartsheet implementation.

Business Analyst/Customer Success

Ultimate Software

- Analyzed call drivers, determined root cause and made recommendations for process improvements by bringing forward to management and leadership, new project opportunities. Developed proficiencies in utilizing SalesForce CRM software for client relation.

Customer Success

MetroAtlanta Ambulance Service

- Maintained up-to-date data and knowledge of treatment protocols and response requirements and leveraged said knowledge of emergency medicine to rapidly assess and immediately treat patients.

HubCity Technologies

- Translated high level architectural, utilizing CAD Software, and business requirements into functional specifications for the construction team and IT organization and, managed changes to it.

Junior Architect

Intelligent professional with 7+ years of experience in identifying and fulfilling client data and business needs across multiple industries. This includes database management, direct client and account management, process and software implementation and customer experience improvement. With a strong belief in the use of data to inform direction, I look to leverage these skills to aid in organizational growth.

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