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I’m a global Program, Operations, Change and Learning Leader with over 15 years of experience delivering transformative results across industries like EdTech, AI, and Retail. I’ve always been driven by a curiosity about how things work and how people, processes, and technology can align to drive success. And so my career has spanned roles and continents, leading global initiatives and driving change to unlock potential in people, processes, and systems. This curiosity has led me down several interesting paths, including building a global Project Management Office from scratch, leading high stakes agile & digital transformation initiatives from the ground up and setting up a customer experience business unit for a startup with 55k active customers. With expertise in navigating complex transformations, I’ve led the design and implementation of operational frameworks, developed scalable learning strategies, and delivered over $500M+ in value through 29 global projects. I specialise in program governance, process optimisation, and stakeholder alignment, ensuring seamless execution and measurable business outcomes. But I’m more than just a Project, Operations and Learning Leader; I’m a People Builder who’s committed to unlocking and harnessing human potential while empowering professionals and teams to thrive. I’ve created 22+ leadership and learning programs, coached over 100 professionals to accelerate their careers, and partnered with c-suite leaders to translate bold visions into action through a people-first approach. 𝗜’𝗺 𝗸𝗻𝗼𝘄𝗻 𝗳𝗼𝗿: - Driving global transformation and scaling operations to deliver high-impact results. - Designing talent development strategies that foster leadership excellence and employee growth. - Leading customer-focused initiatives that enhance satisfaction and drive business value. - Working with C-suite leaders to align strategic goals with execution. Throughout my career, I’ve been recognised for my ability to lead and execute high stakes projects and programs, while maintaining a deep focus on people and culture. I ensure the 'hard stuff' gets done with agility, precision and humanity. Whether you need a program leader, a strategic operations expert, or an innovator in learning and talent development, let’s connect and explore how we can achieve success together.
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