Chong Zhai's Linkedin Analytics

Strategic Operations Executive | Revenue Growth Leader | SaaS & Fintech Expert With over 9 years of experience driving operational excellence and growth across fintech, SaaS, and traditional finance sectors, I've developed a passion for transforming businesses through strategic planning, operational optimization, and data-driven decision making. As COO at WISK.AI, I'm leveraging my diverse background to drive growth, optimize operations, and enhance customer satisfaction in the B2B SaaS sector. My focus is on empowering restaurateurs through innovative back-of-house solutions, combining my passion for technology with my operational expertise. I thrive on solving complex business challenges, fostering cross-functional collaboration, and driving sustainable growth. My tech sector journey includes leading operational transformations in high-growth environments. At Uber Eats, I implemented strategic initiatives that streamlined marketplace operations, enhancing reliability and driving substantial revenue growth. At Homebase, I played a key role in scaling operations and launching fintech products, further solidifying my expertise in optimizing processes in the SaaS and fintech spaces. Earlier in my career, I honed my skills in product development and strategic planning in traditional finance. At TD Asset Management, I spearheaded the development and launch of numerous financial products, substantially expanding our assets under management. At BlackRock, I helped establish a crucial consulting service that significantly boosted new asset acquisition. I'm always eager to connect with like-minded professionals passionate about innovation, operational excellence, and the transformative power of technology in business. Whether you're a fellow operator, tech enthusiast, or someone interested in the intersection of finance and technology, I'd love to exchange ideas and insights.