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As an Operations Manager at FUMI Brighton/SIX/Food For Friends, I oversee the daily operations of three award-winning restaurants, ensuring quality, efficiency, and profitability. I also provide hospitality consulting services to new start-ups and struggling establishments, helping them to implement effective systems, standards, and training. With over 15 years of hospitality excellence and experience, I have worked with renowned brands such as SUSHISAMBA, The Ivy Collection, and Hampton Manor, managing multi-site venues, leading administration principles, resolving escalated issues, and increasing customer satisfaction. I have also developed expertise in HACCP, food safety, and compliance, partnering with Food Safe Systems to expand HACCP into an app-based solution. My mission is to identify and eliminate the operational weeds that hinder growth and success, and to create solutions that support long-term sustainability and innovation.
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