VIP Concierge Team

-Built Houston Territory from scratch adding 225 clients to portfolio in just two years through savvy 
digital and in person engagement

-Created appealing flyers to increase lead generation

-Created text and email templates for every stage of a client's life cycle to efficiently maximize engagement.

-Prioritize management of accounts based on profitability and create custom solutions to meet clients needs

-20% closing ratio from cold calling efforts

Senior Account Manager

As our Operations Manager, I freed up our owner to be able to focus on scaling the business by handling day to day operations such as:

-Creating the schedule for the sales team
-Creating and then managing  the support department
-Reduced friction between our account management and sales teams
-Lead the weekly sales team and all team zooms
-Inside sales
-Account management
-Managed Slack channels and team communication
-Monitored lead flow

Operations Manager

Varsity Tutors

Due to my exemplary performance in training, I was quickly moved to the Growth Work Team within our new sales department. Me and my team were tasked with figuring out the most effective way to close new lead sources.

-Maintained an average closing ratio of 25%
-Sold tutoring packages costing over $3,000
-Overcame a performance improvement plan by hitting 150% of goal, then consistently hitting at least 80% of goal going forward.

Sales Representative

Division-D

I worked as a media buyer while training for the account executive position. I became proficient in Microsoft Office, CRM software (Salesforce), and networking techniques and technology. 

Although my time here was short, I began to develop my skills in: 

-Time management and multitasking 
-Cold-Calling and the prospecting process
-Lead Qualification
-The art of managing accounts and managing a pipeline

Junior Account Executive

Moxie Pest Control

Sold pest control services door-to-door. To date, I have the lowest cancellation rate of any summer intern.

-Responsible for meeting customer needs and exceeding expectations 
-In charge of scheduling treatment appointments
-Created my routes each day
-Possessed in depth product knowledge  
-Closed 87 deals in 52 days

Door to Door Sales Intern 

Hardees IcePlex

-Managed up to 9 employees 
-Oversaw building safety, cleanliness, and operations including three ice rinks
-Was in charge of counting down cash drawers, entering in daily revenue, and locking up the building at close 
-Making cuts to the ice with Zamboni when needed
-Entering in daily revenue, and locking up the building at close

Shift Supervisor

-Cut ice in timely manner, required a deep understanding of Zamboni operation and functionality 
-Maintained building cleanliness
-Maintained ice quality

Zamboni Driver

-Answered phones
-Maintained building cleanliness
-Assisted in meeting customer needs and positively representing ownership

Front Desk Receptionist

Whether you're a realtor, leasing agent or property manager, my mission is to make you look good. Me and my team help your clients set up all of their needed utilities in one, quick and easy phone call. 

Company Website: https://vipconcierge.team/


If you want to learn more, give me a call or shoot me a text at 817-856-2527. I’d love to hear from ya 

Progress = Happiness

Hobbies include, but not limited to: backpacking, rock climbing, long boarding, playing/watching hockey, coffee drinking, photography, listening to all kinds of different music and playing instruments

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