Chris Tempelman's Linkedin Analytics

Senior product manager with over 10 years experience launching new products and services into highly competitive markets. I have a proven track record of driving growth, leading cross-functional teams and delivering operational excellence across a portfolio of products. Skilled in all aspects of product management and a passionate advocate for customers and user experience. I make decisions by balancing data insights with human feedback to create products, services and experiences that delight customers and outperform the competition. A strategic thinker who can identify and capitalise on new business opportunities while balancing the short and long-term goals. Strong communicator and collaborator who can build and maintain strategic partnerships and stakeholder engagement at all levels of the organisation. Key Achievements: • Growing a startup business from $0 to $2.5M in annual revenue in 3 years through customer acquisition, industry partnerships and operational frameworks. • Added $2.6M in annual revenue by overhauling the product strategy to merge, integrate or retire product lines to clarify vision and strategic direction as well as align technology, sales and marketing. • Reduced customer churn from 15% to zero in CY22 by establishing vendor governance programs to quickly identify and resolve customer issues. • Maintained an NPS of 70+ four years in a row by implementing a survey for every end-user to identify and remediate gaps in service. Strengths: • Create actionable plans and processes to support growth and scale in a highly repeatable and industrialised way. • Synthesising information to develop clear and commercial strategies. • Engage and influence cross-functional teams to implement complex change. • Strong problem-solving skills to overcome obstacles and find creative ways to get things done.