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Christiane Latchieu

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An IT Consultant and Coach who loves working with Businesses and Clients to help them realize their Business Vision by transforming their IT systems, processes, technology, and people. You need Technology to work for you, but you keep implementing IT solutions that cost you money and waste time and resources. You and your team have pain points with your IT System, and you need clarity and solutions. This is where I come to play, to help you get back on track and focus on what is important to you: the continuity of your business. How? By using a mix of the following five levels of consulting activities: ✨ Counseling and consulting: using my expert knowledge and wisdom, and understanding of your current state, I provide advice and recommendations. ✨ Coaching and guiding: providing diagnostic and showing you the way to desired outcomes. ✨ Analyzing and recommending: Identifying gaps and presenting the best path forward ✨ Facilitating and influencing: guiding you to make the right decision every time. ✨ Performing and delivering: working with you to deliver the right actions that solve your problem once and for all. A Consultant like me is hard to come by because I stop at not just the surface of the problem but get you through to the root of it! I believe you and your team deserve to serve your clients and not just get wound up in problems within IT. That's mine to take care of for you! My Core Competencies Include: ✨ Emotional intelligence, powerful questioning, and active listening. Coaching Agile Teams. Handling conflicts and other dysfunctions in teams. ✨ Lean thinking, Scrum, and scaling Scrum (with Scaled Agile Framework), XP, Kanban, DevOps, Lean Six Sigma, Continuous improvement. Software Development Life Cycle (SDLC) ✨ Change Management (Organizational Change management, Cultural Alignment, People & Processes, Strategy Options, ADKAR Model, 3-phase Model, Change Readiness Assessment) ✨ Project Management, Business Analysis, Business Process Modeling, Process Re-engineering, Workflow Analysis and Design, Dashboards Design and Monthly Business Review presentation, Business Cases, and SOP documentation writing.

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