Capgemini

Allocated into one of the Finnish speaking projects:

Facilitate seamless communication with Finnish-speaking clients, ensuring exceptional customer service by understanding and addressing their unique needs and concerns effectively.

Provide personalized solutions to clients based in Finland, leveraging language proficiency and cultural understanding to deliver custom-tailored services that exceeded expectations and fostered long-term client relationships.

Offer professional language support in Finnish for internal teams, enhancing collaboration and cross-functional communication, thereby streamlining project workflows and contributing to successful project outcomes.

Proactively resolve client inquiries, issues, and complaints in a timely and courteous manner, employing problem-solving skills to identify root causes and implement corrective measures, resulting in improved customer satisfaction ratings.

Serve as a cultural liaison between Finnish clients and the company, interpreting cultural nuances and preferences to ensure alignment of service delivery, contributing to enhanced client loyalty and retention.

Using the following systems on a daily basis: Citrix, Sailpoint, SNOW, Outlook, Genesys.

Information Technology Support Analyst

I help companies looking to buy custom software services to match with the right software development company in Poland.

Using my vast network of software houses in PL, I can find you the right software company to talk to. 

If you are a CTO, VP of Engineering or similar, let's talk.

Custom Software

Restatop

Own shares in the company and therefore be one of the owners of the company. 

Have the right to participate in the company's general meetings, which discuss the company's financial position, future prospects, strategies, and goals. 
The general meetings also elect the company's board of directors and auditors.

Right to receive information about the company's operations and financial position. 

Ask questions to the company's management and board of directors at general meetings or directly to company representatives.

Opportunity to vote at general meetings and influence the company's decision-making.

Shareholder

Housing Community

Participate in the planning process to understand what is happening during the piping renovation project and how it affects the housing company and its residents.

Participate in the selection of contractors and ensure that the chosen contractor is reliable and competent.

Communicate with residents about the renovation schedule, costs, and impacts. Respond to residents' questions and concerns.

Monitor the progress of the renovation and ensure that the contractor follows the plan and does the work with good quality.

Monitor the renovation costs and ensure that the renovation stays within the budget. Approve payments and ensure that invoices are correct.

Organize meetings with contractors and residents so that everyone is aware of the progress of the renovation and can share any concerns they may have.

Assistant Project Manager

Housing company

Responsible for the general administration and decision-making of the housing cooperative. 
Organize meetings and keep a record of important decisions.

Responsible for the financial management of the housing cooperative, including preparing the budget, examining the financial statements, filing tax returns, and paying necessary bills and invoices.

Responsible for the maintenance and upkeep of the housing cooperative's facilities and equipment. Ensure that common areas and equipment are in good condition and organize repairs as needed.

Responsible for the communication and information of the housing cooperative to shareholders and residents. Inform them of important decisions, events, and changes in the operation of the housing cooperative.

Responsible for the safety and risk management of the housing cooperative. 
Ensure, for example, fire safety, the preparation of safety plans, and the necessary insurance policies.

Represent the housing cooperative in collaboration with, for example, banks, insurance companies, authorities, and other parties. 
Ensure that the housing cooperative operates in accordance with laws and regulations.

Board Member

Wipro

Allocated into one of the internal projects involving migration between two digital signature tools. 

Communication with stakeholders; 

Supporting project managers; 

Verification of tasks and milestones.
	       
• Supporting clients with their questions; 

Monitor project issues and risks using excel, emails and teams.

• Attended regular team meetings and bring up any key issues and risks to the table. 

• Gather and collect project requirements; Help to define project scope, activities, budget and delivery.


Skills:

Business Analysis
Business Communication
Stakeholder management
BPMN
UML

Business Analyst

Home Renovation Project

Successfully oversaw all aspects of the renovation project, from concept, plan, execution, implementation.
• Created project timeline, coordinated with contractors, and ensured adherence to budget constraints.
• Managed a strict budget, optimized expenses while maintain the project's quality and integrity.
 • Concepted and executed the interior design, selecting materials, colors, and furnishings to create a living space.
• Addressed unexpected challenges and setbacks that arose during the renovation, adaptability and problem solve.
• Paid attention to every aspect of the project, ensuring that the finished flat reflected the expected outcome.

Lead Project Manager

Cognizant

Review and analyze various types of video content to identify and tag relevant information according to predefined guidelines.

Work closely with other team members, providing feedback and sharing your insights to help improve the overall quality of the content analysis process.

Use Finnish language skills to review and analyze video content in that language and provide support to other team members who may need help with Finnish-related tasks.

Video Content Analyst with Finnish

Opportumeety

Helping the company founders by giving international business development advice based on my professional experience so far. Devoting 1-2h of my time to the project on a weekly basis.

International Business Development Advisor

Benditalegria

I help them to enter the EU market. Devoting 1-2h per week into the project.

Head of EU Expansion

➡  About me: 

Christian is a highly globalized international business professional with a strong background in international business in the B2B field. 

Having lived in 3 countries (for 10 years), he has extensive and practical experience in dealing with people from various countries and cultures. He started in sales and successfully pivoted into the IT world and is now an IT professional looking for his next career move. He completed an IT project management course recently and is ready to jump into the IT project management field as an full-time employee. 

He is a native Finnish speaker and a fluent English speaker.

In Finnish: Christianilla on 10 vuotta käytännön kokemusta KV ympäristössä. Hän on asunut ja matkustanut Amerikassa ja EU:n alueella.

 ➡  How can I help you? (side hustle)

I am also a custom software development matchmaker:

I can find you the right software development outsourcing agency that can help you build your dream custom software. 

If you are a CTO, an engineering manager, VP of Engineering or similar and looking for the right software development outsourcing provider, I am very interested in talking to you. 
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Taplio

Christian Maines 👨‍💻's Linkedin Analytics

Christian Maines 👨‍💻

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Taplio

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Christian Maines 👨‍💻

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Christian Maines 👨‍💻's Linkedin Analytics