Amazon

• Organized items to fit inside of space bags to accommodate items in a timely manner with a 95% success rate.
• Collaborated with team to get bags reset for next-day associates to develop a refresh on scanning locations.
• Transferred scanning multiple carts to reduce wait time between pick lists to less than 10 minutes per cart.
• Developed an advanced countermeasure to meet rating expectations at given periods of time to increase productivity in 98% of scanning time procedures for IT.

Fulfillment Associate

Walmart

• Acted as IT support at the Sporting Goods department.
• Facilitated customers to complete their hunting and fishing licenses using Linux Workstations.
• Instructed new hires on IT technological tasks to guide customers to their designated aisles.
• Informed leadership of ideas to promote our services using technology.
• Simplified the Walmart App to customers on how to find products at the store with smartphones. 
• Communicated the importance of updating user information for the DNR department in our stores.
• Critiqued positively on how to improve the approach towards customers during busy hours.
• Conducted training modules for trainees to develop them for special holiday shift schedules.

Hardlines Team Member

Ingram Micro

• Developed IT auditing reports on networking devices that can be recycled for parts.
• Diagnosed system errors to repair them with a factory reset of 7 cycles of erasure. 
• Analyzed RAM sticks and HDDs/SSDs to erase data and send them to the eBay department at our facility.

Data Center Engineer

• Identified shipment label errors to fix while improving productivity to 95% during peak season.
• Trained 250 new seasonal hires for the RC Sort department during the peak season of 2020 and 2021.
• Successfully transferred advanced scanning procedures to align correct shipment labels to packages.

Lowe's Companies, Inc.

• Addressed customer sales orders, processed refunds, and resolving customer complaints.
• Awarded Employee of the Month in May 2019 after receiving a 94% positive rating via customer surveys.
• Trained employees about the effectiveness of quality of engagement for excellent customer experience.

Customer Service Representative

McDonald's

• Served to succeed in maintaining exceptional communication with customers at the restaurant.
• Trained new hires with approachable conversational etiquette to listen to customer requests efficiently.

Swissport

• Assisted in aircraft cleaning disposal for cargo inspection and documentation.
• Performed aircraft departure marshaling to signal the pilots the ramp is clear for takeoff.
• Conducted procedures to clear exit ramp from debris for aircraft safety landing.

Ramp Agent

Dedicated System Administrator/System Engineer with 3 years of retail warehousing experience in operating system upgrades, migration-based upgrades, and server performance optimization. Seeking a challenging IT Specialist role to leverage my skills and expertise.

Taplio

Christian Ramirez's Linkedin Analytics

Christian Ramirez

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Christian Ramirez

Want to drive more opportunities from LinkedIn?

Christian Ramirez's Linkedin Analytics