Valor Payroll Solutions LLC

President

Cirrus Payroll

Direct payroll processing operations and corresponding activities for 330+ clients with a workforce of 3,000+ across 42 states. Register for new state and local tax accounts, prepare quarterly returns, remit payments, and compile requisite documentation for yearly local, state, and federal filings. Build and lead teams in completing special projects, managing deliverables, schedules, and stakeholders to resolve and reconcile tax issues. Generate annual W-2 forms. Produce reports linking financial results with operational performance drivers.

Key Contributions:
•	Champion technology; introduce self-service option to facilitate growth from 100 to 350 clients in four years and automate billing processes in Excel to expedite invoice processing.
•	Streamline records management; spearhead integration of payroll functions, migrating 150 clients from one system to another in three months.  
•	Manage projects from conception to completion; create roadmap, audit data flows, identify discrepancies, and reconcile issues to lead system implementations, upgrades, and migrations. 
•	Deliver business intelligence solutions; serve as subject matter expert on payroll tax compliance issues and innovate workforce planning, acquisition, and acclimation initiatives to optimize operations. 
•	Employ client-centric approach to reduce outstanding A/R; cultivate collaborative relationships with 135+ timekeeping customers, assess circumstances, and negotiate favorable payment terms. 
•	Mitigate risk; analyze, validate, and verify complex data sets across multiple platforms to process multi-state payroll for over 200 partners.

Payroll Director

Payroll Manager

Tulsa Inspection Resources Inc

Oversaw payroll processing, annual Worker’s Compensation audit, and SOX and payroll tax compliance for 1500+ employees in 45 states for a pipeline staffing company. Audited payroll each pay cycle and reconciled errors in ADP. Processed requests for tax changes and corrections, reconciled SUI and withholding problems, and disseminated W-2s and 1099s. Established internal controls to minimize exposure, wage liability, and union contract violations. 

Key Contributions:
•	Motivated and mentored team of nine; emphasized people development and fostered culture of empowerment to bolster morale and reduce attrition rates. 
•	Harmonized payroll functions; unified policies, processes, and systems to onboard three new companies after merger and ensured seamless transition from ADP to UltiPro as integral member of conversion team. 
•	Challenged payroll tax noncompliance findings to achieve cost-savings; reviewed regulatory findings, assessed fines, and requested abatements to recover $50K in penalties and interest from multiple states.

Payroll & Projects Manager

Quadrant PHR

Strategized and executed account management plans for 20 multi-state clients, including 7 FEINs, 35 SUI, and 20 Withholding accounts. Introduced standard operating procedures to achieve compliance. Administered COBRA, reconciled bank transactions, processed weekly/bi-weekly/semi-monthly payrolls, and filed tax returns.

Key Contributions:
•	Drove process optimization; launched early electronic W-2 election program to reduce labor and printing costs, and designed HRPyramid client onboarding program. 
•	Provided exceptional client services; amended accrual table to reconcile PTO balances for 800 employees and reconciled past due amounts following short-term disability rate correction to garner $60K and $50K in savings, respectively.

The Packard Companies

Designed HR policies related to payroll, talent onboarding and offboarding, Worker’s Compensation, OSHA compliance, compensation planning, and benefits administration. Assisted with class action wage and hour lawsuit. Investigated complaints, determined validity and veracity of claims, and summarized findings. 

Key Contribution:
•	Applied data-driven, market-based approach to benefits administration; researched, analyzed, and synthesize industry data to restructure plan offerings that reduced costs without compromising quality.
•	Developed linkages across the company; liaised between payroll and accounting teams to resolve GL and journal entry discrepancies and explain variances. 
•	Promoted culture of empowerment; revamped employee recognition program, designed compelling promotional materials and coordinating activities for 1200+ staff members at over 20 hotels.

Corporate Human Resources Manager

Payroll and Benefits Specialist

I’m proud to lead Valor Payroll Solutions, where our mission is simple yet powerful: to create freedom for small business owners by taking payroll off their plates. Learn more about how we’re making that happen at valorpayrollsolutions.com/about/.

With over a decade of experience in payroll processing, tax compliance, employee benefits, and team leadership, I serve small businesses across the United States with accurate, timely, and reliable payroll services. As a Certified Payroll Professional (CPP), Professional in Human Resources (PHR), and SHRM Certified Professional (SHRM-CP), I bring expertise and a client-first mindset to every challenge.

My passion? Unburdening business owners from the complexities of payroll so they can focus on what matters most—growing their companies and strengthening their teams. I thrive on crafting tailored solutions that fit each client’s unique needs, leveraging technology and a knack for problem-solving. Whether collaborating with managers, business owners, or even the IRS, I’m all about clear communication and building trust.

Let’s connect—I’d love to help your business find its freedom, too!

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👉🏻Christina Hageny, PHR, CPP, SHRM-CP's Linkedin Analytics

👉🏻Christina Hageny, PHR, CPP, SHRM-CP

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