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Christina Hooker's Linkedin Analytics

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Christina Hooker

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Passionate professional with 35 years’ experience in the Customer Service Industry. Demonstrates ability to provide leadership to an organization with a focus on Excellent Customer Service and longevity. Results oriented individual with a proven record of accomplishments and consistent contributions that increase efficiency and drive better business partnerships. Experience in Account Management and Revenue Management experience for the largest online travel company and SAAS Company. Core Competencies include: Customer Service Professional Team Player Client Management / Build Partnerships Analytical and Strategic Planning Training & Development Sales & Negotiations Event Planning and Presentation Revenue Management HSMAI VP-Programs and Membership 3 yrs. for Southwest Florida segment for Southeast Florida Chapter - voluntary. Won Rising Star of the Year 2013 Skills: Excel Outlook, Gainsight, Microsoft Teams, Ring Central, Power Point, Dashboard, Salesforce, Word, Docusign, Internal Systems, Extranet and Calculator skills, Concur, Go to meeting, Lync, Property Management Systems, Cloud base systems • Proactive team leader capable of inspiring others along with the expertise to trouble shoot, initiate change, and implement improvement processes while maintaining a positive, dynamic, and productive environment. • Able to work collaboratively with others, gather information, solicit feedback, and implement appropriate course of action to ensure best outcomes. • Highly adaptable, rapidly learn new procedures and processes, and quickly adjust to changes in schedule, team structure, assignment parameters, and organizational objectives. • Results-oriented, able to balance multiple responsibilities, consistently delivering results on time

Check out Christina Hooker's verified LinkedIn stats (last 30 days)


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