• Collaborated with product owners to ensure a well-groomed and prioritized backlog.
• Assisted in the testing and completion of pre-existing user stories and bug fixes.
• Performed web-based, API Endpoint and database testing using Postman.
• Designed, created and implemented a new documentation flow for team training and testing processes.

Senior Quality Assurance Engineer

Center for Active Design

• Planned, organized, and created Quality Assurance processes.
• Performed manual web testing of fixes and new features.
• Facilitated daily, weekly, and bi-weekly SCRUM ceremonies.
• Hosted meetings with management to provide status updates.

Articulate

• Performed manual testing of desktop software, web browser output and mobile output.
• Executed regression testing prior to all major releases.
• Facilitated and participated in daily, weekly, and monthly SCRUM ceremonies.
• Verified changes by collaborating with multiple feature and bug fix teams.
• Scheduled, released, and announced new beta releases internally and externally.

• Troubleshoot and resolve technical issues with customers in the community forums.
• Created example projects for customers using all available products.
• Assisted in the development of the Success Team, a team dedicated to onboarding new customers.
• Responsible for handling escalations from the community forum and tier 2 support teams.

Senior Community Moderator

A detail-oriented QA Engineer with over a decade of experience in software testing, proficient in Agile and
Scrum methodologies, specializing in designing and executing comprehensive test plans to ensure high-quality software delivery. Certified Scrum practitioner with a dedication to clear and informative documentation, team organization and servant leadership.

Taplio

Christine Hendrickson's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Christine Hendrickson's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Christine Hendrickson's Linkedin Analytics