Convo.com

I work at the forefront of AI-Powered Software Augmentation, helping organizations seamlessly integrate expert teams into their operations. From startups to enterprises, we accelerate development and deliver top-tier software cost-effectively.

National Account Manager

hoopo

2023 SMB 
2024 Mid-Market & Enterprise 
• Successfully acquired new customers,  as well as generated Enterprise leads to drive direct sales across North America
• Built out lead lists and prospecting potential, optimized HubSpot reporting
• Exceeded quota expectations and negotiate SMB deals
• Created proposals, track metrics, marketing insights, email templates, successful sequences and provide project results for leadership and other teams
• Participates in technical discussions and exchanges regarding product developments, next
generation developments and roadmaps
• Develops and convert sales leads through inbound and outbound calls within a growing sales
territory
• Increased sales productivity via account mapping, call planning and CRM tools


Total pipeline created: $1,700,000+
Total revenue closed: $650,000+
Avg. contract value: $30,000
Avg sales cycle length: 2 months

Sales Executive

RevolutionParts

#1 eCommerce platform for OEM parts.

SaaS consultation with a focus on B2C and B2B.

Consulting with car dealership executives on their need to set up, optimize, and accelerate the parts business.

Self prospected full sales cycle. Worked with SDRs to have demos qualified, ran demonstrations, negotiations and closed deals using Salesforce, Zoom, Docusign. 

The full sales cycle was self organized.

Senior Account Executive

#1 eCommerce platform for OEM parts.

Consulting with car dealership executives on their need to setup, optimize, and accelerate the parts business.

Self prospected full sales cycle. Worked with SDRs to have demos qualified, ran demonstrations, negotiations and closed deals using Salesforce, Zoom, Docusign. 

The full sales cycle was self organized.

 187% Quota achievement 
Won Revvy Award (employee of the month).

Account Executive

#1 eCommerce platform for OEM parts.

Consulting with car dealership executives on their need to setup, optimize, and accelerate the parts business.

Self prospected full sales cycle. Average outbound dials per day 40-60. I setup and ran my own demos, negotiations and closed deals using Salesforce, Zoom, Docusign. 

The full sales cycle was self organized.

Associate Account Executive

GoDaddy

Helped GoDaddy Reseller and larger partners make sure their needs were met and exceeded.

I exceed NPS, CSS and sales targets every month.
-Extensive knowledge of Internet Technology 
-Experience working in a team environment
-Expertise in web hosting technologies including content management systems 
-Strong and accurate data entry skills 
-Ability to research and investigate issues using multiple systems
Expertise in WordPress, Joomla, Drupal, HTML, MySQL, MSSQL, WHM, cPanel, WHM, Plesk, WAF Firewall, Web security, FTP, SSH, SSL certificate issuance, and installation with documented training and certifications.

Reselling Program Consultant

Responsibilities include consulting with customers about their business needs by matching products and/ solutions to their goals, expert technical knowledge, and communicating with product managers about product feedback, all while providing a world class experience. I exceed NPS, CSS and sales targets every month.
-Extensive knowledge of Internet Technology 
-Experience working in a team environment
-Expertise in web hosting technologies including content management systems 
-Strong and accurate data entry skills 
-Ability to research and investigate issues using multiple systems
Expertise in WordPress, Joomla, Drupal,  HTML, MySQL, MSSQL, WHM, cPanel, WHM, Plesk, WAF Firewall, Web security,  FTP, SSH, SSL certificate issuance, and installation with documented training and certifications.

Hosting & Cyber Security Consultant

Technical sales expertise in branding, SEO, domain aftermarket, email productivity, web design and digital marketing. I exceed NPS, CSS and sales targets every month.
Technical expertise in domain ownership, aftermarket, email setup and troubleshooting. Assisted customers with website design process and digital marketing. 
Excellent communication skills, with understanding and consultation to deliver a world-class customer experience.

Inbound/ Outbound Sales 

Bringsy Inc.

Co-founder, president, Chief Operating Officer (COO) at Bringsy based in the San Francisco.
My COO responsibilities include: 
•	Achieving annual recurring revenue (ARR) of over $900k, starting from zero
•	Establishing rapport with over 100 customers throughout North America 
  (e.g. Stanford, Demandforce, Westfield, and Open Dining)
•	Leading a quota-based sales team
•	Leading a customer service team
•	Business strategy and management 
•	Developing new business verticals and go to market strategies
•	Creating development strategies for website and app
•	Investor and venture capital firm funding 
•	B2B contract negotiations
•	Technical experience and direct involvement in product management 
•	Recruited a socially responsible and diverse group of employees

Founder and President

the Geekery

Worked as General Manager running a retail business and developed a go-to market strategy for e-commerce product availability. 

•	Led product development initiative to expand into new market segment resulting in 15% sales increase for six months in a row
•	Managed ordering and distribution channels
•	Conducted financial analytics (including product cost analysis and developed pricing strategy to maximize profitability)
•	Relocated the physical business to better fit the market demands
• Conducted product cost analysis and developed pricing strategy to maximize profitability
•	Management acted on recommendations creating new e-commerce product establishing presence in global industrial vehicle marketplace
•	Set employee work schedules
•	Led design-thinking initiative aligning retailer solutions with consumer needs
•	Streamlined workflow and hours
•	Hired and trained employees

General Manager

With over 10 years of sales experience and six years in SaaS, I am a results-driven professional currently serving as the National Account Manager at Convo, where I help organizations accelerate product development and deliver top-tier software solutions. I bring a strong background in CRM, IT, and cloud infrastructure, with a proven track record of exceeding expectations and building strong client relationships.

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