Christopher Franskin

Fusion Consulting

Group Chief Information Officer and part of Executive Leadership

Coach & Advisor @ Karel De Grote Hogeschool 

Dstny is a global company that offers cloud-based communication and integration products for service providers and local businesses. With over 3 million users, Dstny provides voice, video, AI, and chat services, ensuring seamless and efficient communication solutions.

My mission is to provide Ad Interim ICT and Digital leadership, design and implement organisational and operating models, lead AI initiatives, and offer coaching and mentorship.

IT Strategic Advisor & AI lead  @Dstny

Ramboll is a leading engineering, design, and consultancy company focusing on sustainability and innovation in its digital and infrastructure projects. The Digital Delivery Center, established to support Ramboll's digital ambitions, required a transformation into a more agile and scalable model to meet evolving business demands. Through a comprehensive review and broader assessment of digital delivery across markets, the mission aimed to enhance Ramboll's digital capabilities, aligning initiatives with global business objectives to drive sustained growth.

Digital & Tech Strategic Advisor @ Ramboll 

Founder of Fusion Consulting | Empowering IT & Digital Management, Business Transformation, and Strategic Support | Expert Interim Leadership and Tailored Solutions for Sustainable Growth | Helping businesses navigate change and thrive in today’s digital landscape | Delivering pragmatic, results-driven approaches for long-term success

Founder - Digital and IT Leadership leader

Solvay

I Led the Core IT teams which were composed out of below 4 technical platforms with a total budget of 70M$
             # Cybersecurity and network
             # Infrastructure, workplace and support 
             # Data and AI 
             # Enterprise applications (ERP & HR) & DevOps 

In addition, I led the digital products teams supporting corporate functions (HR – Procurement – Finance and General Council) which had as objective to support the Digital transformation of those business lines. 

Achievements:
    # Lead the logical separation of technology platforms (supporting creation of two different stock listed companies)
   # 4Y Technology and Digital Road mapping (to drive modernisation and innovation) 
   # Operating model setup based on Agile delivery product teams and service mgt based on ITIL best practices.
     # Innovation and proof of concept pilots on AI and 5G
    # Initiated Digital projects to improve Procurement processes in Ariba, implementation of a global contract management tool with artificial intelligence and launch of SAP4Hana migration
   #Cybersecurity enhancement with Introduction of SASE, SIEM and Zero Trust capabilities

VP - Global Head of Core IT & Digital Corporate Enablement (Syensqo)

I had the privilege to Lead a  Global 150 FTE’s with 40M Euro’s
The organisation was composed of :

   # Enterprise Architecture
   # Portfolio and strategy 
   # Project management and Agile coaches
   # Change and communication. 
   # IT risk and compliance
   # IT support (Local, L1, L2 and command center)


With the team we successfully achieved 

   #The design and implementation of a 2000 Employees digital and technology teams based on product based methodologies (Agile Spotify)
   #Led the IT separation management office and ensured the smooth less technology separation of Solvay and Syensqo
   #Drove pivotal initiatives, including manufacturing 4.0, RPA, AI , pricing , digital mining… 
  #Optimised all level of global and local support model to reduce major incidents, improve NPS & reduce operating cost.
 # Attracted +120 new talents by creating a temporary and dedicated Talent Attraction squad with innovative ways of working and high attention on candidate journey and onboarding.

Solvay: 22'000 employees, 16 B. Euros revenues. Materials, Chemicals and Solutions.

VP - Global Head of Digital Technology Transformation

Cigna

Member of the International Organisation leadership team
I successfully led a 200 FTE IT/Digital Global 35M$ organisation to move from a traditional local to a Global Agile based operating model.

By partnering with business leaders we achieved:

   # Maximisation of sales efficiency and Net Promoter Score (NPS) through Salesforce CRM and automation
   # Ensured smooth RFP responses, increased win rates, and elevated business diversification via holistic whole health services.
   # Pioneered Agile transformation and boosted staff engagement by +20% within 2 years through end-to-end accountability for the European technology & digital ecosystem.
   # Reduction of operating costs with the automation of claims management & customer interactions
   # Innovate by the introduction of AI technologies to complement fraud detections procedures.

Cigna Europe - 1900 employees, 2 Bn. Euros revenues. Health Insurance

CDIO International Organisations & Sr Director IT Europe 

INFORMATICA VAN BREDA

Board Member of an IT company which Cigna was together with Bank Van Breda and Van Breda insurance co-owning. Focus on Informatica Van Breda was to support and manage common infrastructure between the 3 companies.

Executive Board Member

AbbVie

Led the optimisation of patient journeys through strategic steering initiatives, enhancing member and provider portals for streamlined access and engagement. 
Spearheaded the execution of brand plans in collaboration with digital partners, empowering brand managers with innovative digital solutions. 
Provided comprehensive IT leadership by aligning technology strategies with overarching business objectives in my role as Country IT Leader.

   #Optimised digital activities and marketing activities, overhauled functions such as Multichannel, as well as Closed-loop marketing, Customer 360, Digital asset reach via SEO/SEA techniques and business intelligence optimisation.
   #Enhanced patient and healthcare professional experiences as member of both Europe IT management team and country business leadership team.

BeLux Head of IT & Digital &  extended leadership member

FOST Plus

Headed diverse projects to advance technological capabilities and operational efficiency in recycling industry. 
Contributed to renewal of in- house .NET ERP and BI systems in line with evolving  business needs in recycling industry.

• Upgraded mobile app used by 250k citizens and optimised waste collection through IoT integration.
• Confirmed successful migration to Office 365 and Azure Cloud, ensured seamless integration, and enhanced operational capabilities.
• Improved overall operational efficiency by overseeing migration of customer relationship management systems and streamlining customer interactions.

Head of IT & Digital 

itSMF Belgium

Part of the Board Membership (volunteer basis) of the IT Service Management Forum Belgium Chapter.

Roche

Part of the Diabetes Care Division IT leadership and focussed on Local IT, Workplace & Support. In addition led the creation of the Barcelona Digital HUB and the TSA creation and management between Diagnostic and Diabetes care sites.

Project leader - Local IT and Global support stream lead - Reporting to CIO

VP chief of staff, I've focussed on the organisation transformation from local to regional including merger with US teams and opening of the China HUB. In addition part of the Madrid site the focus was to double site and position it as key support for Roche Infrastructure services.

Deputy of the global Head of IT Engineering (SVP) and Madrid shared service center head

Led the support, Infrastructure & workplace services  for France & Benelux which represent approximatively 2000 employees in commercial, warehousing and Research sites.

Head of End user services France/Benelux & Deputy Cluster CIO

Led the IT infrastructure, workplace and support for Belgian affiliate.

Unit leader IT Infrastructure and Service desk + Deputy Site CIO

Supported as agent the PC banking application. Moved after 8 months to second and 3rd level support and specialised in investments and international paiements.

Support Customer Service Desk Level 1 to 3 

Belgian Army

Led a team of 8 people supporting on IT infrastructure & Workplace  Brussels and Brabant sites.

IT Manager

Dynamic IT & Digital Executive with over 20 years of experience, including 15+ years leading 200+ FTEs across 4 continents. Proven track record in large-scale transformations, thriving in high-value, high-pressure settings. Results-driven committed to fostering innovation and driving teams to explore creative solutions. Experienced in managing budgets up to 70 million euros.

Key Skills Highlights:

  # Strategic IT & Digital Leadership
  # Technology Proficiency
  # DevOps, Agile, ITIL Mastery
  # Budget Management & Programme Leadership
  # Transformation & Operating Model Design
  # Data Leadership & Governance
  # Effective Communication & Relationship Building

Global Head of Digital Technology Transformation

As VP in Digital & Technology reporting to CDIO, I've the privilege to lead Solvay Global Digital Technology Transformation to become a partner of choice and co-create with Business & Research for a better future:

Main activities:
Implementation of new Technology Operating Model based on Agile principles (+1200 FTE)
Enterprise Architecture
Strategic Portfolio & Programs
Business Partnership 
Innovation

On top supporting the carve out of the company into 2 and leading the IT split for all 220 sites & 22000 employees worldwide.

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