Cisco

Territory Included: MI, IL, IN, OH, KY, TN, MO, LA, MS, AK

Regional Account Executive

Duo Security

MLive Media Group

As an Account executive for the largest and most trusted information & news establishment in the state of Michigan, I help companies achieve growth & success, and desired results through effective & trusted advertising. I’ve always had a passion for achieving success in my personal life & professional career, working at MLive allows me to share my passion to succeed with my client’s organization by helping them succeed as well.

Account Executive

ParishSOFT

» Achieved 129% of quota for 2019, resulting in placing 3rd in overall sales across 40+ companies; awarded salesman of the month in June 2019, finishing at 262% to goal.

» Ranked the top salesperson in 2018 for the 4-person department exceeding sales goals by 34% by producing $25k in annual recurring monthly revenue.

» Managed the sales cycle from start to finish, including generating leads through 80+ prospecting calls daily and developing relationships with top decision-makers of target accounts.

» Conducted 4+ webinars a month utilizing Citrix to present church management software to potential clients across the United States and create a lead pipeline.

» Leverage a consultative sales approach and customer relationships to sell additional software and gain referrals.

» Collaborated with Marketing to develop email, phone, and direct mail ad campaigns targeting different regions based on sales development analytics.

National Account Manager & Webinar Presenter

» Exceeded monthly sales by over 25%, creating greater market penetration by building client rapport at seminars, client site visits, and the Users Conference.

» Coordinated 5+ webinars daily to identify and qualify new software leads; utilized a proprietary customer relationship management (CRM) system to track client leads.

 » Tracked customer satisfaction for the web-based Church Management Software (ChMS) and Online Giving Program through surveys and secured case study references.

Associate Account Manager

Siam Logistics LLC

» Generated $125K+ in revenue exceeding monthly goals by 10% on average by sourcing prospects and leveraging relationships with existing customers to sell transportation brokerage services.

» Oversaw logistics for 25 accounts accessing Logistics360, Truckstop, DAT, and other logistics software to locate the most efficient delivery method.

» Managed new client intake, receiving the load, sourcing the truck, tracking ticket numbers, on-time delivery, and 24/7 customer updates.

» Developed logistics policies and procedures such as the coordination of drop-offs and deliveries to improve operational accuracy and efficiency.

» Leveraged a custom-built Salesforce CRM tool to provide order tracking, delivery confirmation, and mitigation of transportation issues; averaged 85 outbound calls daily.

Inside Sales Account Manager

Citi

» Maintained a 30% sales conversion rate and won employee recognition awards such as salesperson of the month for 3 consecutive months.

» Achieved a customer service rating of 4.81 out of 5 due to expansive product knowledge and ability to build rapport and engage with clients.

» Assisted customers seeking to adjust current mortgage rates by providing information on features and benefits of lending products as well as answering any questions that arose.

» Reviewed customer credit history, assisted in completing loan applications, and used LaserPro Mortgage as well as Mainframe to process loans.

» Calculated new interest rates, monthly payments, cost savings, and amortization.

Credit Specialist

Throughout my 12+ years in sales, I've developed a strong rapport with my clients by connecting with them on a personal level to understand their needs and present them with customized solutions. Utilizing this consultative sales approach, I've developed a track record of exceeding sales goals by 30% on average. From strategic planning and prospecting to customer relationship management and negotiating, I've help companies not only build their sales pipelines but close deals that impact the bottom line.

Outsides of sales, I'm a big fan of both college and professional football and basketball. I love to travel, go to concerts, and binge the occasional Netflix show.

If you would like to connect, please feel free to do so here or directly at c.jay.arrington@gmail.com.

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