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Learner•Woo•Communication•Includer•Positivity I am a highly experienced, customer-oriented, enthusiastic, and self-motivated professional with extensive working knowledge of the hospitality, guest relations and airline industry; enhancing customer response strategies, resolving complaints and escalations, and coordinating customer service functionality to drive productivity and growth. Accustomed to high-pressure environments where every minute counts and acknowledged for capacity to identify issues, resolve problems, capitalize on opportunities, and ensure that high standards of quality and service delivery are maintained. Effectively communicate company products and services to the customer and always put an extra effort to enhance customer satisfaction. Feel free to connect with me! Specialties: Customer Service, Sales & Marketing, Contracts, Leadership, Change Management and Employee Development
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