Gleneagles Penang

Jobscope include but not limited to:-

-Involved in assisting in patient claims processing for in-patient and out-patient which require skills and ability to understand multiple types of business documents and letters send by insurance company.
- Adhere to the hospital SOP, SLA and to ensure high level of accuracy and time management to ensure all claims document and evidence of support are submitted in a 24 hour timely manner.
-Assisting in maintaining and updating of filing system both online and offline using HIS (Fisicien) and Hospital Insurance Management System (Gleneagles hospital portal)
-To attend to insurer(s), patients and specialist doctors inquiries pertaining to procedures and work flow system to ensure all relevant information and requirements are met
-Liaise with doctors and specialist to complete all insurance document for GL applications and upload/fax/email to revelant insurance company 
-Assits in compiling all necessary documents for submission to accounts department and insurance company 
- To submit daily TPA medical claims in online TPA portals and liaise with TPA's for Claim approval, check on rejection etc
-Register cases into system for admission and discharge for e-claims and manual for hand-written submissions.
-To check the appointment schedule to ensure that GL is ready for patients prior to admission and surgery who are covered under insurance facilities.

With over 40 years of experience in professional healthcare, Gleneagles Hospital Penang provides all patients with the highest quality medical services, patient care and support. Experience the best-in-class healthcare with over 70 doctors specialising in a wide variety of medical specialties.With a multidisciplinary team of specialists, facilities designed for comfort and state-of-the-art technology, Gleneagles Hospital Penang is one of the leading hospitals in Malaysia in providing comprehensive one-stop tertiary care for local patients as well as those of neighbouring countries

Insurance Claim & Patient Relation Executive 

Wellstead (Penang) Sdn Bhd

Jobscope include but not limited to:-

- Prepare and update all related documents and maintain filing system
-Prepare, update and follow-up request for payment and cheque related to division and monitors all invoices are paid within deadline
-Perform ad-hoc tasks when required by the manager of the company
-Perform daily stock in and out to ensure stock accuracy  
-Maintaining inventory management and stock requisite (record keeping) using UBS Sage Accounting and Inventory software 
- Keep record of item/machines dispatch, received or transferred to other location and maintain receipts, records and withdrawal of stock count.
-Control inventory level by conducting physical counts by reconciling with inventory system 
-Coordinate the handling of stock and movement of equipment to different job and sites.
-Ensure all urgent/shortage are followed-up closely 
-Issuing of PO, SO, Stock Purchase, SR, and Quotations (Monthly Closing Inventory Report and Invoicing and Purchasing)
- Liaising with headquarters (HQ), government departments on accounts and foreign workers renewal and permit system


Wellstead Sdn bhd is in business of providing cleaning services for both residential and commercial sectors in Malaysia. It has office in both Kuala Lumpur and Penang and it's name is synonymous with providing reliable quality services and high customer commitment. As a company in the cleaning service industry, We realize that the ability to respond and adapt to changes is vital and crucial. As such we will continually to strive and provide the best cleaning services to all our customer. Our vision os to work towards meeting our customer's needs consistently and strive to be amongst the best in the cleaning service industry.

Administration cum Inventory Control Executive 

Senior Executive (Insurance) Gleneagles Medical Centre Penang

Experience Insurance Executive and patient relations in Gleneagles Medical Centre Penang.
Graduated in the studies of International Business Management Graduate with a Bachelor of Business Administration and Management - BBIAM focused in International Business Management/Trade/Commerce from Staffordshire University.  Specialisation in International Business Management (IBM). 

Prior to my bachelor's degree, I graduated with my Diploma in business studies (DBS) in Disted College Penang and acquire knowledge of business and management  specialised in business management and administration.

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