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DigitalGenius uses cutting-edge AI technology to automate resolutions for your support tickets. The platform allows for customisable integration into your existing systems and control over your workflows, while tangibly improving key performance metrics, like CSAT and FRT. We are working with forward-thinking companies such as KLM, Air France, On-Running, G Star and many more, resolving over 50% of their customer interactions. How do we achieve our results ? Strong industry expertise, pre trained AI models and integrations, easy way to setup and trial the product. If you are interested in learning about what DigitalGenius could do for you please get in touch - chris@digitalgenius.com And a bit about me..... I am an experienced commercial leader in B2B SaaS with a focus on helping early-stage startups scale their GTM engine. This has involved taking pre-seed startups into some of the world's largest brands all the way to scaling from Series A and beyond. I am currently the VP of Sales and Partnerships at DigitalGenius, a leading provider of AI and Automation in E-Commerce. Founder and host of the "The eCommerce Customer Experience Podcast" https://apple.co/3TaNrB4 https://spoti.fi/3STMmxw Experienced to varying degrees with: Artificial Intelligence, Cloud Computing, Software as a Service, SaaS, Salesforce, CRM, eCommmerce, Sales Methodology, Retail, Channel Partnerships, Investment Banking, Fixed Income Securities, Customer Service and Support.
Check out Christopher Kellner's verified LinkedIn stats (last 30 days)
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